How do I use Click 2 Pay to create a payment?
To create a Click 2 Pay button and begin processing payments with Paytia, follow the instructions below: Step 1: Log In Access the Paytia merchant portal by logging into your account. Step 2: Navigate to the Click 2 Pay Settings Once logged in, click ...
To create a Click 2 Pay button and begin processing payments with Paytia, follow the instructions below:
Step 1: Log In
- Access the Paytia merchant portal by logging into your account.
Step 2: Navigate to the Click 2 Pay Settings
- Once logged in, click Configure Telephony from the left-hand menu.
- Under the Configure Telephony section, click on Manage Click 2 Pay Button. This opens the Click 2 Pay settings.

Step 3: Customize Your Click 2 Pay Button
- Customize Appearance:
- Enter a name for the button in the Button Name field.
- Choose Button Text Color, Button Color, and Background Color by specifying the color codes.
- Select the Font Size and Font Family for the text displayed on the button.

- Select a Number:
- From the User Numbers dropdown menu, select the number you want to associate with the button.

- From the User Numbers dropdown menu, select the number you want to associate with the button.
- Generate Unique ID:
- Each button comes with a Unique ID that allows tracking customer interactions. Ensure this ID is correctly noted for your records.
Step 4: Generate the Click 2 Pay Button Code
- Once all settings are finalized, click Create Code.

- Review the generated HTML code. You will see options to Copy, Update, Delete, or Preview:
- Copy: Copies the button code to your clipboard for integration.
- Update: Allows modifications to the button settings. Click this option, make changes, and save them by clicking Update Code.
- Delete: Removes the button and its associated code.
- Preview: Shows how the button will look on your website.
Step 5: Save the Code as an HTML File
- Open a text editor like Notepad.
- Paste the copied HTML code into the editor.
- Save the file:
- Click File > Save As.
- Set Save as type to "All Files."
- Name the file (e.g.,
Click2pay.html) and ensure it ends with the.htmlextension.
Step 6: Test and Share the Button
- Open the saved HTML file in a web browser to verify the button's appearance and functionality.
- Share the generated URL with your customers.

Step 7: Customer Interaction
- When the customer clicks the Click 2 Pay button, they will be prompted to allow microphone access.

- Upon granting access, the system connects your customer to your business through Paytia's WebRTC service.
Step 8: Process the Payment
- Once connected, process the payment as you would during a phone interaction.
- Click 2 Pay ensures a secure connection and prevents common issues, such as dropped DTMF tones during phone payments.

Tips for Using Click 2 Pay
- Always use a secure HTTPS URL for embedding the button.
- Avoid placing the code in the header or footer of your website.
- Do not embed the code in an iframe section to maintain compatibility.

By following these steps, you can effectively use Paytia’s Click 2 Pay feature to simplify and secure your payment process.
More from the knowledge base
How do I use Conference pay?
Implementing Conference Pay with Paytia in a Call Center Environment Overview Conference Pay enables a secure, compliant method for taking card payments during a three-party conference call. The solution integrates a third-party phone system with ...
How do I use Payment links to create a payment?
Using Payment Links to Create a Payment on Paytia Step 1: Login Ensure you are logged into the Paytia merchant portal to begin. Starting a Payment Access Payment Links: On the left-hand side menu of the merchant portal, click on the Payment Links ...
How do I use Paytia Webhooks?
Configuring Webhooks in the Paytia Merchant Administrative Portal Webhooks enable the Paytia platform to send notifications and data to third-party service providers. These notifications are essential for integrating the Paytia Agent Capture Assist ...
How do I use SMS on the Paytia platform?
Using SMS on the Paytia Platform Overview Paytia allows users to send SMS messages for secure payment processing. This guide explains how to purchase, manage, and customize SMS messages on the Paytia platform. Accessing SMS Services Login to Paytia ...
Use customer look-up in Agent Capture Assist
How do I use customer look-up in Agent Capture Assist? This guide explains how to locate and retrieve customer details from Stripe to autofill the Agent Capture Assist payment details form for faster, more efficient payments. 1. Login to Paytia To ...
How do I use my current business telephone numbers?
Using Your Current Business Telephone Numbers with Paytia Paytia offers the flexibility to port your existing business telephone numbers, allowing you to connect Paytia's secure payment services without altering your customer-facing ...
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.