How do I cancel my Payment links account?

How to Cancel Your Payment Links/Paytia Account

If you need to cancel or delete your Paytia account, follow the steps below. Be aware that this action is permanent and involves the following:

1. Personal Data Removal: All personal identification data will be deleted.
2. Transaction Records Deletion: All transaction records stored in Paytia will be permanently removed.
3. Telephony Records Deletion: All telephony records will be erased.
4. Release of Secure Payment Number: Your Paytia secure payment number will be released and cannot be reassigned to you.

Important: Before proceeding, ensure you download any essential data using the "Export to Excel" feature.

Step-by-Step Process to Delete Your Account

1. Log into Your Paytia Account

   • Visit Paytia Login Portal.
   • Enter your credentials to access your account.

2. Navigate to Subscription and Billing

   • On the menu, select Subscription and Billing.
   • Choose the Delete Account option.
     
     

3. Review Deletion Terms

   • Carefully read the warnings and confirm your understanding.
   • Ensure you are ready to proceed, as this action cannot be reversed.

4. Confirm Deletion

   • Click on the Yes, Proceed With Account Deletion! button to confirm your decision.
   • A verification email will be sent to the email address linked to your account.
     
     

5. Verify Deletion Request

   • Check your email inbox for the verification email from Paytia.
   • Click on the verification link to validate your deletion request.

6. Approval by Paytia Administration

   • Once verified, your account deletion request will be reviewed by the Paytia system administration team.
   • Upon approval, you will receive a confirmation message.

Additional Notes

• Deleting your account means you will lose access to your Paytia account permanently. You will not be able to use the same secure payment number or retrieve any previous data.
• If you face any issues or have concerns, contact Paytia support for assistance before proceeding.

By following these steps, you can ensure your account deletion is handled securely and efficiently.