Can I have more than one merchant ID?
Yes. You can run several Merchant IDs under one gateway and pick between them at the point of payment. Here's how to add the second one.
Adding Multiple Merchant IDs to the Agent Capture Assist Form
Agent Capture Assist enables businesses to process payments for multiple Merchant IDs under the same payment gateway. This functionality provides flexibility for businesses managing payments across different accounts.
Steps to Set Up Multiple Merchant IDs
Access Payment Gateway Setup:
- Log into your Paytia Admin Console.
- Navigate to the Manage Payments section and click Payment Gateway Setup.
Add a New Payment Gateway Entry:
- Click Configure New Payment Gateway.
- In the configuration form:
- Payment Gateway: Select your existing gateway (e.g., Opayo, SagePay).
- Nickname: Enter a user-friendly name for this Merchant ID (e.g., "Admin" or "Retail").
- Click Continue to save the entry.
Verify Setup:
- After saving, the new Merchant ID entry will appear in the list under Payment Gateway Setup.
- You can edit or remove entries as needed using the Edit Gateway or Remove options.
Using Multiple Merchant IDs in Agent Capture Assist:
- When taking a payment via the virtual terminal, the added Merchant IDs will appear as a dropdown list.
- Agents can select the appropriate Merchant ID based on the nickname before processing the payment.
Benefits of Adding Multiple Merchant IDs
- Flexibility: Allows businesses to process payments for various departments or branches under distinct accounts.
- Ease of Use: Nicknames help agents quickly identify the correct Merchant ID during transactions.
- Custom Configuration: Tailored payment setups ensure accuracy and consistency.
By following these steps, businesses can efficiently manage payments across multiple Merchant IDs, streamlining operations and improving payment accuracy.
More in Payment rules
Can I send my customer a payment receipt?
Yes. Paytia can email a receipt to your customer as soon as their payment goes through. There's a one-off setup step, then your team can send receipts straight from the payment screen.
Can we add account numbers?
Account numbers can be built in two parts, a fixed prefix and a per-customer suffix, then linked to a gateway. It cuts typing errors and speeds up entry on the call.
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Add the countries you actually dial and they appear in the international dial code dropdown. You can pick them one at a time or a whole region at once.
Create and manage Campaign eForms
Campaign eForms let you run targeted donation and payment collections. Here's how to build one, manage it, and what the single- and multiple-campaign licences each allow.
Enabling Multi-currency Support
Multi-currency is a licensed add-on. Once it's active you choose your operating currencies in the portal and agents pick at the point of payment.
Still need help?
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