Extra features
Extra licences and features are bought from Subscription and Billing in the admin portal. Here's where the list lives and what happens once you buy.
Adding Extra Features to Your Merchant and User Account
You can enhance your Paytia experience by adding extra features to your merchant and user account. Follow the steps below to locate and purchase additional features.
Step 1: Navigate to Add Extra Features
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Log in to the Paytia Admin Portal
Use your administrator credentials to log in to your Paytia account. Access the Subscription and Billing Section
- On the left-hand sidebar, locate Subscription and Billing.
- Under this section, click on Add Extra Features.
Step 2: Explore Available Features
View Available Features
- On the Add Extra Features page, you will see a list of features available for your account.
- The features displayed will depend on the package you have purchased.
Identify Purchased Features
- Features you have already purchased will be highlighted in green with the label License Already Purchased.
- Previously purchased features will appear at the top of the page for easy reference.
Step 3: Purchase New Features
Select a Feature
- Scroll through the list to find the feature you want to add to your account.
Click "Buy Now"
- Next to the feature you wish to purchase, click the Buy Now button.
- Follow the on-screen instructions to complete the purchase.
Tips
- Ensure the feature you are purchasing aligns with your current business needs and package.
- If you encounter any issues or have questions about a feature, contact Paytia Support for assistance.
By following these steps, you can easily add additional features to your Paytia account and expand its functionality.
More in Platform
Feature settings
Feature settings control Paytia-wide services, starting with sending our emails from your own domain rather than ours. They're all licensed, so you may not see every option here.
How do I add an user?
There are two licence types. Phone-only users just need a User ID and PIN; full Agent Capture Assist users get the web form. Here's what each one needs from you.
How do I add extra sub administrative users?
Sub-administrators only see the menus you give them. You build a role first, decide what it can reach, then attach users to it.
How do I find my transactions?
Two reports for two audiences. The admin portal holds the consolidated payment history; Agent Capture Assist shows agents their own transactions and lets them reuse one for a repeat payment.
How do I schedule reports?
Scheduled reports land in your team's inbox without anyone having to remember to run them. Here's how to set a schedule up, and how to check the ones already running.
How to Find and Use the Whisper Announcement Feature
The whisper announcement plays a short double beep at the start of an incoming call, so whoever answers knows it's a Paytia payment call before they say a word. Here's where the setting lives and how to switch it on or off.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.