How do I log onto the Paytia payment platform?
There are two profile types on the login screen. Administrator gets you the management console; User gets you Agent Capture Assist for taking payments.
How to login to your Paytia payment service
The platform can be accessed from log in to your Paytia account
Once you are on the login screen you have two options for profile type. These are;
1. Administrator
2. User
Administration profiles - This will allow a system administrator to login to the management console side of the Paytia platform to add users and change settings.
User - This will allow a user to login and use the Paytia Agent Capture Assist payment processing service.
More in Getting Started
How do I take recurring payments?
Setting up a repeat card payment from Agent Capture Assist, and how to check on it once it's running.
How do I use Agent Capture Assist to take payments?
What an agent actually does on a call, from the welcome email through the payment form to sending a receipt. Note that admins need a separate user account to take payments themselves.
How is money paid into my bank?
Your customers' money never touches Paytia — it goes from your payment gateway to your own merchant account and out to your bank. Here's the route it takes and who's involved at each step.
How to activate users to access the Paytia Platform?
A new user can't log in or take payments until you activate them. Here's the two-step process from the administration portal.
How to sign up for your Paytia 14 day free trial as a Stripe payment user
Signing up for the 14-day trial when you already have Stripe. What to enter, how email verification works, and what happens once you're through.
Payment Types Supported by Paytia
Immediate charges, pre-authorisations, refunds and the rest — what the platform supports, and why what you actually get depends on your gateway.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.