Barclays Fuse Integration

Secure phone payments for Barclays Fuse

Barclays Fuse is the Barclays payment gateway powered by Cybersource, with strong fraud prevention and tokenisation built in. Paytia adds the phone channel: you connect the Fuse account you already have, and we route secure captures through it. The customer keys their card on their own keypad, our DTMF masking hides the digits from your agent, and the payment settles through Fuse with your fraud controls still in play.

  • Keep your Barclays Fuse gateway account
  • Agents never hear or see card details
  • Phone, pay-by-link, stored card and web checkout capture
  • Fuse's fraud prevention keeps screening transactions
  • Your PCI scope drops to SAQ A for remote payments
  • No hardware, no changes to your online setup
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Level 1

PCI DSS certified

SAQ A

Card data off your systems

Yours

Keep your Fuse account

Weeks

To go live

How Paytia works with Barclays Fuse

Paytia is gateway-agnostic: we sit in front of the gateway you already run and keep card data out of your business. Fuse continues to process, screen and settle. Here's what a phone payment looks like.

  1. 1

    Connect your Fuse account

    Link your existing Barclays Fuse gateway to Paytia. Your online flows, fraud configuration and settlement carry on untouched.

  2. 2

    Start a secure session

    Your agent opens the browser-based virtual terminal, or sends a branded payment link by SMS or email if the customer prefers to pay later.

  3. 3

    The customer keys their card

    The customer enters their card on their own phone keypad. DTMF masking flattens the tones in real time, so nothing identifiable reaches the agent or your recordings.

  4. 4

    Fuse settles the payment

    The tokenised payment routes through your Fuse gateway, gets screened by your existing fraud controls, and the outcome lands on the agent's screen immediately.

Why teams choose Barclays Fuse with Paytia

Agent-assisted capture

Agents stay on the call and guide the customer through the payment, watching a real-time status screen — never the card numbers.

Every remote channel

Phone payments, payment links, stored-card charges and web checkout — all captured on Paytia's infrastructure and routed through Fuse.

Fraud controls stay on

Fuse is powered by Cybersource, and its fraud prevention and tokenisation apply to payments Paytia submits just as they do to your online transactions.

Recordings stay compliant

Tones are masked at source, so call recordings never contain card data — nothing to redact or rewrite.

Tokens, not cards

Card details are tokenised on capture. The full card number never sits on your systems.

Nothing to install

The agent terminal runs in a browser and works with whatever phone system you already have.

PCI DSS Level 1 Service ProviderCyber Essentials PlusGDPR & HIPAACall recordings stay PCI compliant

Barclays Fuse + Paytia — common questions

How does Paytia work with Barclays Fuse?+

You connect your existing Fuse gateway account to Paytia, and we route secure captures through it. Paytia handles the card data capture — phone, payment link, stored card or web checkout — and Fuse processes and settles the payment as normal.

What is Barclays Fuse?+

Fuse is the Barclays payment gateway powered by Cybersource, offering strong fraud prevention and tokenisation. Paytia adds a secure capture layer on top for the payment channels where a person is involved.

Do my fraud settings still apply to phone payments?+

Yes. Because Paytia submits tokenised payments through your Fuse gateway, your existing fraud prevention configuration screens phone transactions the same way it screens online ones.

How does this help with PCI compliance?+

Paytia is PCI DSS Level 1 certified. Card data is captured on our infrastructure, so your agents never hear or see it and your recordings never contain it. Your phone channel stays at SAQ A scope.

How long does it take to go live?+

Typically a few weeks from sign-up. No hardware, no changes to your Fuse configuration — we'll confirm timescales once we've seen your setup.

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Add secure phone payments to Barclays Fuse

Keep your Fuse gateway and fraud controls exactly as they are. Book a demo and see a masked phone payment settle through Fuse.

PCI DSS Level 1
Cyber Essentials Plus
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