Paytia
NatWest Bank

Enhance Your Payment Experience with NatWest
and Paytia

Already using NatWest Card Services? Add Paytia to reduce compliance costs, build customer trust, and increase sales—while keeping the great payment processing you already have.

Instant Processing
Bank-Grade Security
Cost Effective
Enhance My PaymentsExplore Solutions

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See how our solution works in action

Trusted by businesses of all sizes to protect their staff, customers and business brand

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Ophelos
Optoma
Osbourn Lesuire
Pinnacle Group
Ready Bus
Stephen James
Total Tiles
Trinity Hall College
We Power Your Car
Online 4 Baby
Ophelos
Optoma
Osbourn Lesuire
Pinnacle Group
Ready Bus
Stephen James
Total Tiles
Trinity Hall College
We Power Your Car

Enhance Your NatWest Payment Experience

For existing NatWest Card Services customers

Reduce Compliance Costs by 80%

Remove card data from your business, people, processes, and systems. Move from SAQ D (329 questions) to SAQ A (22 questions) and slash compliance burden.

Build Customer Trust

No one likes reading card details over the phone. Paytia lets customers enter details privately via keypad—building trust and improving satisfaction.

Increase Sales Opportunities

Speak directly with customers to guide them through products and services. Upsell and cross-sell while taking secure phone orders with Paytia.

Keep Your NatWest Account

Continue benefiting from great NatWest payment processing—Paytia enhances your existing setup without requiring you to change processors.

Secure Phone Orders

Take phone orders with confidence. Customers enter card details securely while agents guide the sale—perfect for upselling and customer service.

Protect Your Staff

Eliminate staff liability and fraud risk. Agents never see or handle card data, allowing them to work from anywhere without security concerns.

"We were already happy with NatWest, but Paytia transformed how we handle phone payments. Our compliance costs dropped dramatically, customer trust increased, and our agents can now focus on sales instead of worrying about PCI compliance."

Operations Manager, UK Financial Services

Enhance Your NatWest Payment Experience

Keep the payment processor you trust while adding powerful capabilities

Reduce Compliance Costs

Remove Card Data Entirely

Card details never touch your business, people, processes, or systems—eliminating the source of compliance burden.

Simplify PCI Compliance

Move from complex SAQ D to simple SAQ A—reducing annual compliance work by up to 80%.

No Call Recording Restrictions

Record calls freely without pause/resume complications—card data is automatically masked.

Typical Compliance Cost Saving:

£5,000 - £25,000/year

Build Trust & Increase Sales

Customers Prefer It

No one wants to read card details aloud. Keypad entry is faster, more secure, and builds customer confidence.

Upsell While on Call

Agents stay on the line, guiding customers through products and services, capturing upsell opportunities during the payment process.

Take Phone Orders Securely

Perfect for phone sales—discuss products, answer questions, and capture payment securely all in one call.

Improve Conversion Rates

Speaking directly with customers increases conversion, average order value, and customer lifetime value.

Average Revenue Impact:

15-30% increase

in phone order conversion rates

How Paytia Enhances Your NatWest Setup

1

Connect to NatWest

Simple integration with your existing NatWest Card Services account—no disruption to current processing.

2

Agents Guide Customers

Agents help customers through product selection and payment—building relationships and capturing sales opportunities.

3

Secure Payment via NatWest

Customer enters card details securely via keypad. Payment processes through NatWest. Everyone protected.

The Best of Both Worlds

Great NatWest processing + Paytia security & sales capabilities

Lower Costs

Reduce compliance burden by 80%

Build Trust

Customers prefer secure keypad entry

Increase Sales

Upsell & cross-sell opportunities

Frequently Asked Questions

Not at all! Paytia integrates seamlessly with your existing NatWest Card Services merchant account. You continue processing through NatWest exactly as before—Paytia simply adds a secure layer for phone payments. There's no need to change processors, update contracts, or modify your current payment flows.
Customers are increasingly concerned about reading card details over the phone. With Paytia, they enter details privately via their phone keypad while your agent remains on the line to help. This modern, secure approach builds confidence and demonstrates your commitment to data security—strengthening your brand reputation.
Agents stay on the call throughout the payment process, creating perfect opportunities for upselling, cross-selling, and answering questions. Unlike payment links or emails, phone interactions allow real-time guidance through your product catalog, addressing objections, and recommending complementary items—significantly increasing average order value and conversion rates.
By removing card data from your environment, you typically reduce: PCI audit costs (£3,000-£15,000/year), network security requirements, staff training costs, call recording compliance complications, and annual assessment complexity. Most NatWest customers see £5,000-£25,000 in annual compliance cost reductions.
Integration typically takes 2-4 days. We connect to your existing NatWest Card Services account via API, configure your secure payment interface, train your team, and you're live. No hardware needed, no complex IT projects—just simple, fast deployment.
Absolutely! That's one of Paytia's key advantages. Agents remain on the call throughout, providing guidance, answering questions, and creating sales opportunities. They see transaction status updates in real-time but never see the actual card details—giving you the best of both worlds: personal service with complete security.

Ready to Enhance Your NatWest Payment Experience?

Keep the great processing you have with NatWest. Add Paytia for security, trust, and sales growth.

Get Started with Paytia