Dashboard
The Dashboard is the first thing you see when you sign in — your package and subscription status, call minutes used and left, and a chart of recent transactions.
Understanding the Dashboard in Paytia's Agent Capture Assist
The Dashboard is the central hub where you can monitor your account status and activity when signed into Paytia's Agent Capture Assist.
Key Sections of the Dashboard:
-
Package Information:
- Displays the name of the package or version of Agent Capture Assist you are using (e.g., Stripe Connect).
- Shows the status of your subscription (e.g., Active).
- Indicates the subscription cost.
-
User Activity Summary:
- Tracks and displays the usage of call minutes.
- Provides details on the remaining call minutes available for your account.
-
Transaction Chart:
- Visual representation of transactions processed over time.
- You can toggle between views:
- 7 Days
- 30 Days
- Yearly
-
Subscription Management:
- Use the Stop Subscription button to cancel or deactivate your current subscription if needed.

- Use the Stop Subscription button to cancel or deactivate your current subscription if needed.
Navigation Options
On the left-hand side menu, you’ll find various administrative and configuration tools:
- Manage Payments
- Administer Users
- Configure Telephony
- Reports and Alerts
- Log Information
- Settings
- Subscription and Billing
- My Profile
Each menu item allows access to specific functionalities to configure and optimize your Agent Capture Assist experience.
Use this dashboard as a quick overview of your account performance and to manage essential settings and activities efficiently.
More in Platform
Data-capture
The payment screen already collects transaction and account references. Data-Capture is where you add fields of your own and switch on address verification.
Default call presentation
Default Call Presentation controls how your secure payment number behaves on incoming and outgoing calls — which caller ID your customers see, and which one your staff see. Here's what each setting does.
Departments
Departments are how you group users in your Paytia account — they control the call scripts users follow, who gets reports, and where those reports go. Here's how to add one, edit it and keep the list tidy.
Ecommerce payment reports
Where to find your reporting for payment links and web checkout transactions, in both the admin view and the user view, and what each one shows you.
Extra features
Extra licences and features are bought from Subscription and Billing in the admin portal. Here's where the list lives and what happens once you buy.
Feature settings
Feature settings control Paytia-wide services, starting with sending our emails from your own domain rather than ours. They're all licensed, so you may not see every option here.
Still need help?
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