How do I find an invoice for the service?
Your invoices sit in the management portal at accounts.paytia.com. Here's where to find them and how to download a copy.
How to Locate and Download a Copy Invoice
Follow these steps to access and download a copy of your invoice from the Agent Capture Assist management portal:
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Access the Management Portal
- Open your browser and navigate to Paytia portal.
- Log in to your Agent Capture Assist account using your credentials.
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Navigate to the Billing Section
- Once logged in, locate the Subscription and Billing menu option in the sidebar.
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View Transaction History
- Click on the Manage Subscription sub-menu item.
- This will display all the transactions associated with your account, including payment history.

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Download a Copy Invoice
- Look for the Invoice column in the transaction table.
- Click the Download icon (represented by a blue icon) corresponding to the transaction for which you need an invoice.
- The invoice will automatically download to your device.

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Access Your Invoice
- Open the downloaded file to view or print the invoice.
By following these steps, you can quickly access and download invoices for your subscription and billing needs.
More in Billing & Account
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Verify your email first, then add the card that pays for your Paytia subscription. This is your billing card, nothing to do with taking customer payments.
How do I update my payment card?
If a subscription payment has failed, updating the card on file usually clears it. Here's where the card lives and how to change it.
How to Manage Your Paytia Subscription
Subscription and Billing is where you find invoices, change the card you pay with, and see or change your package.
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Upgrading your subscription takes a couple of minutes from Subscription and Billing. Here's where to find it and how to pick the right option.
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Still need help?
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