How do I purchase and deploy multiple Paytia numbers?
Some packages let you buy more than one Paytia number and send each to a different destination — useful when teams need their own line.
If you want to enable payments on multiple customer lines, you can purchase additional Paytia numbers and route them to different destinations in your organization. This article explains how.
Why you may require multiple Paytia numbers
Paytia provides a license on some packages that allow users to purchase more than one Paytia number for their account.
You might be diverting telephone services through Paytia from your business telephone system or have different staff that you require to have their own dedicated telephone number.
How to buy more Paytia numbers
Provided the Buy more numbers license is active on your account you will find the setting to add more numbers in the Paytia merchant portal under the Configure telephony menu, then the Payment-line sub-menu.
On the Payment line page you will see a button allowing you to click to Buy more numbers 
When the page loads you will see;
You can now search for available numbers by area code in your operating country. Paytia allows you to buy multiple numbers to add to your account.
Once you are finished click the Click here to continue 
button
Scroll down to the bottom of the page and you will see your new numbers listed.
How to setup routing for your additional Paytia numbers
Each telephone number can be put on call forward delivery to a telephone number of your choice. This could be a business or mobile telephone number.
Once you have added your additional numbers you can assign it as a Type = Merchant
This will allow you to call forward calls received on your additional number to an external number you wish to receive calls on.
More in General Telephony
How do I set the phone number that appears on my phone when a customer calls you?
By default you'll see your Paytia number on an incoming payment call. You can switch it to show the customer's number instead, so you know who's ringing.
How do I test what telephone number I am calling Paytia from?
Your outbound number has to match what's on your trusted list or the call won't be recognised. Ring your own mobile to see what's actually being presented.
How do I use my current business telephone numbers?
You can port your existing business numbers across, so customers carry on ringing the numbers they already know. Here's how porting works and what we need.
How to Configure Your AutoPay IVR
AutoPay IVR arrives pre-configured, so you can take payments straight away and adjust it later. Here's what each setting does and how to change it.
Paytia US Number porting
Every field on the US porting form, explained. Getting these right first time is the difference between a port that takes days and one that drags on for weeks.
Using an Existing Phone Number with Agent Capture Assist
You can port your existing number to us so customers carry on dialling what they already know. This covers porting and the alternatives to it.
Still need help?
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