General Telephony

Purchase & deploy multiple Paytia numbers

If you want to enable payments on multiple customer lines, you can purchase additional Paytia numbers and route them to different destinations in your organization. This article explains how. Why you may require multiple Paytia numbers Paytia ...

If you want to enable payments on multiple customer lines, you can purchase additional Paytia numbers and route them to different destinations in your organization. This article explains how.

Why you may require multiple Paytia numbers

Paytia provides a license on some packages that allow users to purchase more than one Paytia number for their account.

You might be diverting telephone services through Paytia from your business telephone system or have different staff that you require to have their own dedicated telephone number.

 

How to buy more Paytia numbers

Provided the Buy more numbers license is active on your account you will find the setting to add more numbers in the Paytia merchant portal under the Configure telephony menu, then the Payment-line sub-menu.

Purchase & deploy multiple Paytia numbers

 

On the Payment line page you will see a button allowing you to click to Buy more numbers Purchase & deploy multiple Paytia numbers - step 2


Purchase & deploy multiple Paytia numbers - step 3

 

When the page loads you will see;

Purchase & deploy multiple Paytia numbers - step 4

 

You can now search for available numbers by area code in your operating country. Paytia allows you to buy multiple numbers to add to your account.

Purchase & deploy multiple Paytia numbers - step 5

 

Once you are finished click the Click here to continue Purchase & deploy multiple Paytia numbers - step 6 button

 

Scroll down to the bottom of the page and you will see your new numbers listed.

Purchase & deploy multiple Paytia numbers - step 7

 

How to setup routing for your additional Paytia numbers

Each telephone number can be put on call forward delivery to a telephone number of your choice. This could be a business or mobile telephone number.

Once you have added your additional numbers you can assign it as a Type = Merchant

This will allow you to call forward calls received on your additional number to an external number you wish to receive calls on.

Purchase & deploy multiple Paytia numbers - step 8



destinationsnumbersmultiplepurchasepaytiadifferent

More in General Telephony

Set the number shown when a customer calls

How to Configure Caller ID for Customer Calls via Paytia Recognise Customer Calls Easily When a customer calls your business via Paytia — whether they have dialed your secure payment number or have been routed through Paytia from your existing ...

Test which number I'm calling Paytia from

How to Test the Telephone Number You Are Calling Paytia From It is important to verify the telephone number your business uses to call Paytia. This ensures it matches the trusted numbers stored in your Paytia account and is properly recognized during ...

How do I use my current business telephone numbers?

Using Your Current Business Telephone Numbers with Paytia Paytia offers the flexibility to port your existing business telephone numbers, allowing you to connect Paytia's secure payment services without altering your customer-facing ...

Paytia US Number porting

Number Porting (LNP) – Field Explanations Paytia has to carry out the movement of your numbers from your current calls and lines provider to their own service provider. This will allow your calls to be routed directly into Paytia reducing the cost of ...

Use existing phone numbers with Capture Assist

Using an Existing Phone Number with Agent Capture Assist Number Porting with Agent Capture Assist Paytia's Agent Capture Assist supports Local Number Portability (LNP), enabling you to use your existing phone number with the platform. This eliminates ...

What is a Paytia secure encrypted telephone number?

What is a Paytia Secure Encrypted Telephone Number? When you sign up for a Paytia plan, you are provided with a secure encrypted telephone number designed to facilitate secure payment processing. This number serves as a dedicated and protected ...

Still need help?

Our support team is here to help. Submit a ticket and we'll get back to you within one business day.