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Getting Started

How do I access and use the test platform?

Test mode runs the whole payment flow without money moving. Here's how to switch it on — and, just as important, how to switch it off before you go live.


How to Use the Test Platform in Paytia

The Paytia platform allows administrators to simulate payment processes using a test gateway. This guide will walk you through enabling test mode, managing accounts, and performing specific actions within the platform.

1. Login and Access Payment Gateway Setup

  1. Sign in to your admin account on the Paytia platform.
  2. Navigate to the Manage payments category on the left-hand menu.
  3. Click on the Payment gateway setup sub-category. Here, you can:
    • Add new accounts.
    • Rename accounts (e.g., "Main business account").
    • Connect to additional payment service providers.

      How do I access and use the test platform — 1 login access payment

2. Enable or Disable Test Mode

  • Enable Test Mode:

    • Toggle the Test Mode Setting button (located at the far-right of the screen) to the "on" position.
    • The icon will display in blue to confirm activation.

      How do I access and use the test platform — 2 enable disable test

  • Disable Test Mode:

    • Toggle the Test Mode Setting button to the "off" position.
    • The icon will display in gray, indicating deactivation.

      How do I access and use the test platform — toggle test mode setting

3. Add Additional Accounts

  1. While in the Payment gateway setup page, click the Add extra account button.
  2. Follow the prompts to add a new payment gateway connector. This can either be:
    • A new payment gateway merchant account.
    • A duplicate of an existing account.

      How do I access and use the test platform — 3 add additional accounts

4. Key Actions for Payment Gateways

Once a payment gateway is connected, the following actions are available:

How do I access and use the test platform — 4 key actions payment

A. Re-sync Account

  • Click on Re-sync Account to re-initiate the payment onboarding process.
  • During test mode:
    • Stripe users will see an option to Skip this form. Selecting this retrieves a generic test API key from Stripe for simulation purposes.

      How do I access and use the test platform — re sync account

B. Disable Connection

  • Selecting Disable Connection temporarily disconnects the selected payment gateway. The system will mark the gateway as inactive.

    How do I access and use the test platform — b disable connection

C. Edit Gateway

  • Click Edit Gateway to update the nickname of your gateway. This nickname is used in dropdown menus within the Agent Capture Assist.

    How do I access and use the test platform — c edit gateway

D. Set Primary Gateway

  • The Primary Gateway button designates a default payment gateway for processing transactions.
  • This default setting is applied when no specific merchant code is provided in the API post.

5. Managing Live and Test Mode Transactions

  • Reports Separation: Paytia automatically separates reports for test and live transactions, ensuring clarity between simulated and actual payments.
  • Toggle between modes to view relevant transaction reports for live or test environments.

By following these steps, you can efficiently test and manage payment processes within the Paytia platform while ensuring accurate configuration for live operations. For further assistance, refer to the Help section or contact Paytia support.


agent capture assistpayment flowtest modepayment gatewaylive modeplatform

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Still need help?

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