How do I set the countries my company operates in?

Setting Up Operating Countries for Payment Processing

Overview

The Operating Country setting allows you to define the countries where your users can process payments. These settings determine the billing and shipping country options available in the agent capture assist forms.

To ensure you have the correct license activated on your Paytia account, you need to log in as an Administrator.

Steps to Configure Operating Countries

1. Log in to the Paytia Portal

• Open a web browser and navigate to the Paytia login page:
  Login URL

• Enter your Administrator credentials to access the system.

2. Navigate to the Operating Country Settings

• From the left-hand menu, click on Manage Payments.

• In the submenu, select Operating Country.
  
  

You will now see a list of currently set operating countries. The default country is already pre-loaded.

3. Add Additional Operating Countries

• Click on the + Add button.

• A pop-up window will appear with a dropdown menu of available countries.

• Use the search bar to quickly locate a country or scroll through the list.

• Select your desired country.

• Click Save to add the country to your list.
  
  

4. Set a Default Country

• Once the new country is added, locate it in the list.

• Toggle the Set Default switch to enable it as the default country.

• This ensures that the selected country appears first in dropdown lists within agent capture assist.
  
  
  
  

Notes

• If no additional countries are selected, only the default country will be available for payment processing.

• These settings apply to all transactions processed through your account.

• The country list is used to populate billing and shipping country fields automatically.

By following these steps, you can effectively manage and customize the operating countries for your Paytia payment system.