How do I upload my company logo?
You can swap the Paytia logo on your payment confirmation pages for your own, so customers see your brand at the point they pay. Here's how to upload it.
How to Use Your Company Logo on Payment Links Pages
To provide a more personalized experience for your customers, you can replace the default Paytia logo on the payment confirmation page with your company’s logo. Follow these steps to upload and display your logo.
Step 1: Log In to the Paytia Admin Portal
- Navigate to the Paytia Admin Portal.
- Log in using your Administrator credentials.
Step 2: Access the Logo Upload Section
- From the main menu, select the option Replace the Paytia logo with your company logo.

Step 3: Upload Your Logo
- Click the Choose button to open the image selection tool.
- Your desktop file explorer will appear. Locate and select your logo file.
- Requirements:
- The logo should be in a rectangular format.
- Minimum resolution: 200x100 pixels.
Example;
Step 4: Adjust and Crop the Logo
- After selecting your file, a preview of your logo will appear in the cropping tool.
- Drag the small boxes at the edges to adjust the selection area to fit your logo.
- Ensure the selected portion represents your logo accurately.
Step 5: Upload the Logo
- When satisfied with the selection, click the Upload button to save the cropped logo.
Step 6: Save the Logo
- Finally, click Save to apply the changes.
- Your company logo will now be displayed on the payment confirmation page visible to your customers.

Additional Notes:
- Ensure that your logo file is appropriately sized to avoid distortion.
- You can repeat the process if you wish to update or change the logo in the future.
With your logo displayed, you enhance brand recognition and provide a seamless customer experience during the payment process.
More in Payment rules
How do I use SMS on the Paytia platform?
How to buy SMS credit, send payment messages, and edit the wording your customers receive.
I already have a merchant account with a payment provider, can I use that?
Yes. If your gateway is on our Direct Partner scheme there's no extra monthly cost. If it isn't, it runs through the indirect scheme instead — here's the difference.
Manage Email Templates
You can rewrite the emails the platform sends your customers to match your own branding and tone, while keeping the variables that fill in their name and transaction details automatically.
My Profile - Editing your contact details
Contact details is where you change your primary email — which doubles as your login — plus where invoices are sent and the company address printed on them.
Payment forms - allowing customers to choose to store their card on their account for future purchases
Stripe stores every card by default and never asks the cardholder. We think that's the cardholder's decision, so our forms give them the choice.
Paytia portal · Payment rules
Payment rules watch for a condition — card type, country, amount, service key — and then act on it: hide a button, add a fee, or send the payment to a different gateway.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.