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Payment rules

Payment forms - allowing customers to choose to store their card on their account for future purchases

Stripe stores every card by default and never asks the cardholder. We think that's the cardholder's decision, so our forms give them the choice.

Stripe

Stripe doesn't allow customers to make their own choice to have their payment card details stored to file or not. By default Stripe always captures a card to a customer account and sets it as a default payment type. 
Although useful it isn't very ethical. The cardholder should be the party that decides to authorise their identity data be stored to file.

Paytia has adapted its ecommerce payment capture forms to ensure the cardholder is given the choice to decide not to have their card details retained.

On Paytia custom capture forms the cardholder will see a tickbox they can untick to not have their details retained. BY default we align to Stripe's settings which retain the card.
Let customers store cards for future payments — Stripe

If the transaction being carried out can still proceed with the card not being captured to file we issue that warning.
Let customers store cards for future payments — Stripe

When the payment is processed Paytia will then detach the payment card from the customers record keeping your business aligned to data protection best practices.

You will see in this example that the card has been removed inside of Stripe.

Let customers store cards for future payments — Stripe

Let customers store cards for future payments — Stripe

One thing to note. If your customer useLet customers store cards for future payments — Stripethis is a separate service and there is no way for us to control detaching customer card details even if they selected our tickbox to not keep the details. 

payment linkstripeonlinetickboxconsentpayment formcard number

More in Payment rules

Paytia portal · Payment rules

Payment rules watch for a condition — card type, country, amount, service key — and then act on it: hide a button, add a fee, or send the payment to a different gateway.

Sub-Company profile creation

Sub-Company profiles let one account take payments for several brands, each with its own branding and configuration. You'll need the Sub-Company Control licence.

User prompts in Agent Capture Assist

User prompts put whatever your agents need on screen while they take a payment — a script, a help link, a reminder. There's a text editor and a code view.

Using test cards with the Paytia service

Test mode lets you run a full payment with a dummy card, so you can check the setup end to end without any money moving.

What telephone number do I enter so that customers call me?

This is the number we ring when a payment call comes in for you. Pick the country code and leave off the leading zero.

Adding custom fields to capture more payment information

Custom fields is a paid add-on. Once it's on you can capture extra values through Agent Capture Assist or the API, store them in the transaction log, and pass them to your gateway as metadata.

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