Knowledge Base/Configuration

What telephone number do I enter so that customers call me?

The telephone number we will divert your secure payment telephone calls to When customers need to make a payment they can call you on your chosen Paytia secure payment telephone number (you chose earlier in the setup). Choose the country code and ...

The telephone number we will divert your secure payment telephone calls to

When customers need to make a payment they can call you on your chosen Paytia secure payment telephone number (you chose earlier in the setup).

Choose the country code and enter the best contact number we should try to call you at when we divert your payment calls to you. Please miss off the lead zero of the area or your mobile telephone number when you enter in your contact number.


Screenshot

 

Click Continue to proceed to the next stage

Screenshot


More in Configuration

Adding custom fields to capture more payment information

How do I add fields to send additional custom values to Paytia and a payment gateway? Note: Custom fields is an additional licence. If you require this please contact sales@paytia.com Paytia has now introduced Custom fields as an additional licence ...

Can I have more than one merchant ID?

Adding Multiple Merchant IDs to the Agent Capture Assist Form Agent Capture Assist enables businesses to process payments for multiple Merchant IDs under the same payment gateway. This functionality provides flexibility for businesses managing ...

Can I send my customer a payment receipt?

Sending a Customer Payment Receipt Using Paytia Paytia allows you to email payment receipts directly to customers after a successful transaction. Follow these steps to activate and use the payment receipt functionality. 1. Setting Up the ...

Can we add account numbers?

Adding multiple account numbers and linking them to the payment gateway The Account number sections allow our merchants to build up two part account numbers i.e. our account number always start ACC then they continue either 001, 002, 003 or CC1. The ...

Controlling the International dial prefix on Paytia telephone numbers

Controlling the international dial prefix for phone numbers is available in the Settings > International dial prefixes sub-menu. This control page allows you to quickly add any country you want to use on the Paytia platform for inbound call divert or ...

Create and manage Campaign eForms

Campaign eForms Overview The Manage Campaigns feature enables merchants to create and manage targeted campaigns for donations and payment collections. This functionality is available through two license options: Single Campaign Management: Create ...

Still need help?

Our support team is here to help. Submit a ticket and we'll get back to you within one business day.