What telephone number do I enter so that customers call me?
This is the number we ring when a payment call comes in for you. Pick the country code and leave off the leading zero.
The telephone number we will divert your secure payment telephone calls to
When customers need to make a payment they can call you on your chosen Paytia secure payment telephone number (you chose earlier in the setup).
Choose the country code and enter the best contact number we should try to call you at when we divert your payment calls to you. Please miss off the lead zero of the area or your mobile telephone number when you enter in your contact number.
Click Continue to proceed to the next stage
More in Payment rules
Adding custom fields to capture more payment information
Custom fields is a paid add-on. Once it's on you can capture extra values through Agent Capture Assist or the API, store them in the transaction log, and pass them to your gateway as metadata.
Can I have more than one merchant ID?
Yes. You can run several Merchant IDs under one gateway and pick between them at the point of payment. Here's how to add the second one.
Can I send my customer a payment receipt?
Yes. Paytia can email a receipt to your customer as soon as their payment goes through. There's a one-off setup step, then your team can send receipts straight from the payment screen.
Can we add account numbers?
Account numbers can be built in two parts, a fixed prefix and a per-customer suffix, then linked to a gateway. It cuts typing errors and speeds up entry on the call.
Controlling Card Brand and Card Type Acceptance with Paytia
You can decide which card brands and card types your business accepts over the phone. Here's the difference between the two, and how to set your rules.
Controlling the International dial prefix on Paytia telephone numbers
Add the countries you actually dial and they appear in the international dial code dropdown. You can pick them one at a time or a whole region at once.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.