Knowledge Base/Configuration

User prompts in Agent Capture Assist

Adding a user prompt instruction script the users see when taking payments using the Agent Capture Assist The user prompts allows you to populate a window on the Agent Capture Assist and is used for providing information, URL help links or any other ...

Adding a user prompt instruction script the users see when taking payments using the Agent Capture Assist

The user prompts allows you to populate a window on the Agent Capture Assist and is used for providing information, URL help links or any other information the agent should have access to when taking a payment.


There is a text view with editing abilities;

 Screenshot

Or a code view for the more technically creative;

Screenshot


 











When the user prompt instruction has been created it will be displayed in the Agent Capture Assist like this;

 

Screenshot


helpagent promptagent capture assistwordinguserpromptsscript

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