Third-party logs

Third-Party Logs Menu

The Third-Party Logs menu in the Paytia platform provides insights into webhook data sent to your system when using Paytia's API services. This feature allows you to view detailed logs of all transactions, including their webhook responses, statuses, and any associated errors.

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Menu Features and Column Descriptions

The menu provides the following columns of information:

Column Header	Description
SR NO.	Displays the row number of the transaction in the log.
USERNAME	Shows the admin email or username associated with your Paytia account.
PAYTIA NUMBER	The Paytia phone number used during the transaction.
TXN ID	The transaction reference number generated for the transaction.
FIRST NAME	The cardholder's first name.
LAST NAME	The cardholder's last name.
COMPANY NAME	The name of the cardholder's company.
CARD LAST FOUR DIGIT NUMBER	Displays the last four digits of the card used for payment.
REF ID	The reference ID sent with the API post.
STATUS	Indicates whether the transaction was successful, failed, or pending.
AMOUNT	Shows the total amount processed in the transaction.
RESERVE AMOUNT	The reserved amount for recurring payments or pre-authorizations.
TXN DATE	The date and time when the transaction occurred.
ACTIONS	Includes additional options for viewing detailed information or webhook request logs.

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Filter Options

1. Date Range Filtering

   • Allows you to filter transactions within a specific date range.
   • Select a single day by clicking the same date twice for both start and end dates.
     
     

2. Keyword Search

   • Enables searching for specific details such as customer names, telephone numbers, transaction IDs, or amounts.
     
     

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Action Buttons

1. View

   • Opens a detailed summary of the transaction, including all stored information such as payment details, customer data, and error messages if applicable.
     

2. Webhook Request

   • Displays a list of all webhooks Paytia has sent back to your system for a given transaction.
   • Webhook URLs are specified in the API post sent to Paytia.
     
     

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Webhook Data Columns

Column Header	Description
#	Row number of the webhook response.
WEBHOOK RESPONSE	The data payload sent in the webhook response to your system.
HTTP CODE	The HTTP status code of the webhook request (e.g., 200 OK indicates success).
DESCRIPTION	A description of the HTTP code returned.
STATUS	Indicates whether the webhook request was successful or failed (e.g., success or fail).

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Expanded View

The expanded view provides in-depth details such as:

• Init Request: The request payload sent to the webhook URL.
• Init Response: The initial response received from the webhook server.
• Request Response: Detailed feedback from the server regarding the transaction status.
• Actual Response: Server-generated logs that help in debugging failed transactions.
• Webhook Response: Final data sent back to your system.
  
  

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Using the Third-Party Logs Effectively

• Identify Issues: Use the Status and Webhook Response columns to diagnose transaction or webhook errors quickly.
• Debugging: Review the HTTP CODE and associated descriptions to resolve system or network errors.
• Reconciliation: Match TXN ID and REF ID with your internal systems for transaction reconciliation.
• Audit Logs: Maintain transaction-level transparency for compliance and audit requirements.

By leveraging the Third-Party Logs, you can monitor and troubleshoot your integration with Paytia’s API services efficiently.