Knowledge Base/Platform

Access third-party webhook logs

What Does the Third-Party Webhook Log Show? The Third-Party Webhook Log provides a comprehensive view of all data received from third-party systems into the Paytia platform. This data is filtered by the unique X-PAYTIA-API Key, which is specific to ...


What Does the Third-Party Webhook Log Show?

The Third-Party Webhook Log provides a comprehensive view of all data received from third-party systems into the Paytia platform. This data is filtered by the unique X-PAYTIA-API Key, which is specific to each Paytia account. This log allows you to verify the information sent to Paytia and monitor the corresponding responses sent back to your platform.

What Can You Use This Log For?

  1. Verify API Posts:

    • Check that Paytia received your data post from the third-party system.
    • Ensure the information is correctly formatted.

  2. Monitor API Responses:

    • Review the API response Paytia sent back to your platform.
    • Confirm the response includes the appropriate HTTP status code indicating whether your platform accepted the post.

  3. Troubleshooting:

    • This log is invaluable for diagnosing issues related to third-party webhook integrations.
    • It helps verify whether Paytia is able to post data to your platform.

Accessing the Third-Party Webhook Log

  1. Navigate to the Log Information Menu:

    • The Third-Party Webhook Logs sub-menu is located under Log Information (this is an additional licensed feature).

  2. Open the Sub-Menu:

    • Click Third-Party Webhook Logs to view the table of webhook data.

      Screenshot

Understanding the Table Columns

The table view provides detailed information in the following columns:

Column Header Description
SR NO. The row number in the table.
DATE/TIME The date and time when the webhook was received or sent by Paytia.
URI The API endpoint URI the post came into Paytia on.
METHOD The HTTP method used (e.g., POST).
REQUEST The content of the POST data sent or received.
API KEY The unique API Key associated with the POST.
IP ADDRESS The IP address associated with the POST.
RESPONSE The response data that Paytia sent back to your platform.

Filtering and Searching Log Data

  1. Filter by Date Range:

    • Use the Date Range filter to narrow down results to a specific time period.
    • To select a single day, double-click the desired date and click Apply.
    • After setting the range, click Submit to apply the filter.

    Screenshot

  2. Search by Keyword:

    • Use the Search box to add additional filters by entering alphanumeric keywords or values.
    • After entering the keyword, click the Search button.

    Screenshot

  3. Adjust Rows Per Page:

    • Use the Show Rows dropdown to select the number of records displayed per page (10–100 records).

      Screenshot

Tips

  • Use the filters to quickly locate specific records when troubleshooting webhook issues.
  • Ensure your X-PAYTIA-API Key is correctly set up in your system to align with the data reviewed in the logs.

By utilizing the Third-Party Webhook Log, you can effectively monitor and troubleshoot webhook interactions between your platform and Paytia.


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