What is a Paytia secure encrypted telephone number?
Your Paytia number is a dedicated line for payments. Card details entered on it never reach your phone system, your agents or your call recordings.
What is a Paytia Secure Encrypted Telephone Number?
When you sign up for a Paytia plan, you are provided with a secure encrypted telephone number designed to facilitate secure payment processing. This number serves as a dedicated and protected channel for transactions, ensuring the highest level of security and compliance.
How It Works
Receiving or Initiating Calls:
- The merchant either receives a call from the customer or places a call to the customer using the Paytia secure encrypted telephone number.
Starting the Payment Process:
- During the call, the merchant can dial 7-2-9 on their telephone keypad to initiate the secure payment process.
Processing the Payment:
- Both the merchant and customer use their respective telephone keypads to enter payment details securely. This ensures sensitive card information is never verbally exchanged, enhancing compliance and reducing risk.
Using Your Business's Existing Telephone Number
If you'd prefer to use your business's existing telephone number for the secure payment process, this can be accommodated. Contact porting@paytia.com to discuss options for porting your current number into the Paytia system.
By using a secure encrypted telephone number or porting your existing one, you can provide your customers with a seamless, secure, and compliant payment experience.
More in General Telephony
When I call Paytia it puts the call back through to our main business telephone number?
That's the platform doing what it should. Here's how inbound and outbound calling work, and why the call comes back to your main number.
Can I use Agent Capture Assist with my mobile?
Yes. We deliver payment calls to mobiles just as readily as landlines — give us the mobile number during setup and verify it.
Do I Need to Replace My Existing Telephone Number?
No. Keep the number your customers already dial and forward those calls to your Paytia number. Nothing you've published has to change.
How can I set the telephone number that appears on my customer's phone when you call them?
When you call a customer they can see either your secure payment number or the number you're calling from. It defaults to the secure payment number — here's how to change it.
How do I enter my call forwarding number?
Where to enter the number your Paytia calls should forward to, so inbound calls reach the right phone.
How do I present calls from a custom telephone number through Paytia?
With the Bespoke CLI licence you can show a number of your choosing on outbound calls rather than your Paytia number. Here's what's involved and what we need from you.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.