
Paytia Launches Payment Chase - Automated Payment Reminders to Improve Cash Flow
Paytia is pleased to announce the launch of Payment Chase, an automated payment reminder and follow-up system designed to help businesses improve cash flow and reduce manual collections work. This innovative solution automates the entire payment reminder process, from detecting due dates to sending customized follow-up communications.
Revolutionary Automated Collections Solution
Payment Chase addresses a critical challenge facing businesses today: ensuring timely payment collection while maintaining positive customer relationships. The system automatically detects when payments are due, sends customized reminder emails or SMS messages to customers, schedules follow-up communications, and tracks payment status - all without manual intervention.
Built on Paytia's secure payment infrastructure, Payment Chase integrates seamlessly with existing payment link systems and recurring payment solutions, providing businesses with a comprehensive approach to payment management.
Key Features of Payment Chase
Automated Payment Reminders
- Intelligent Detection: Automatically identifies when payments are due based on invoice dates and payment terms
- Customizable Templates: Full control over email and SMS messaging, including branding, tone, and content
- Multi-Channel Communication: Send reminders via email, SMS, or both based on customer preferences
- Payment Link Integration: Includes secure payment links in reminders, powered by Paytia's secure payment link technology
Smart Scheduling and Escalation
- Pre-Due Reminders: Send gentle reminders before payment due dates to encourage timely payment
- Post-Due Follow-up: Automatic escalation for overdue payments with increasing urgency
- Smart Timing: Avoids sending reminders on weekends or holidays, adapts to customer time zones
- Appointment Management: For businesses with appointment-based services, Payment Chase can manage payment deadlines relative to appointment dates
Cash Flow Improvement
- Faster Collection: Reduces the time between invoice and payment through proactive reminders
- Reduced Overdue Accounts: Consistent follow-up prevents payments from becoming significantly overdue
- Early Warning System: Identifies customers who may not pay, allowing businesses to take proactive action
- Improved Cash Flow: More predictable payment collection leads to better cash flow management
Business Benefits
Payment Chase delivers measurable value to businesses across multiple dimensions:
- Time Savings: Eliminates hours of manual work spent tracking due dates, composing emails, and following up with customers
- Consistency: Ensures every customer receives appropriate reminders, reducing the risk of missed payments
- Professional Communication: Maintains brand voice and professionalism in all customer interactions
- Customer Experience: Provides customers with clear payment reminders and easy payment options
- Revenue Protection: For appointment-based businesses, early warning of non-paying customers allows rebooking of valuable time slots
Integration with Paytia Payment Solutions
Payment Chase integrates seamlessly with Paytia's comprehensive suite of payment solutions:
- Secure Payment Links - Payment Chase includes payment links in reminders, enabling one-click payment
- Recurring Payments - Automatically chase missed recurring payment attempts
- Telephone Payment Processing - Coordinate payment chase with telephone payment options
- Agent-Assisted Payments - For complex cases, agents can take over from automated chase
Use Cases Across Industries
Payment Chase is valuable for businesses across multiple sectors:
- Professional Services: Consultants, lawyers, and advisors can ensure payment before valuable appointment slots
- Healthcare: Medical practices can chase copayments and outstanding balances efficiently
- Utilities: Bill payment reminders help reduce overdue accounts and improve collection rates
- Subscription Services: Automated follow-up for failed recurring payment attempts
- B2B Services: Professional reminder system for invoice payments maintains business relationships
Security and Compliance
Payment Chase is built on Paytia's secure, PCI-DSS Level 1 certified infrastructure. All payment data is handled securely, and customer information is protected according to GDPR compliance standards. The system ensures that payment reminders are sent securely and that payment links maintain the highest levels of security.
Reporting and Analytics
Payment Chase provides comprehensive reporting and analytics to help businesses understand payment collection performance:
- Collection Rates: Track the percentage of payments collected on time
- Response Rates: Measure customer engagement with payment reminders
- Time-to-Payment: Analyze how quickly payments are collected after reminders
- Overdue Trends: Identify patterns in overdue payments to improve processes
Getting Started with Payment Chase
Payment Chase is available as an add-on to Paytia's payment solutions. Businesses can get started quickly with minimal setup, and the automated chase process begins immediately after configuration.
For more information about Payment Chase, including pricing, integration options, and technical specifications, visit our Payment Chase solution page or contact our sales team for a personalized demonstration.
About Paytia
Paytia is a leading provider of secure payment processing solutions, specializing in PCI-DSS compliant payment technologies. With solutions including telephone payment processing, secure payment links, recurring payments, and now Payment Chase, Paytia helps businesses improve payment collection while maintaining security and compliance standards.
For media inquiries or additional information about Payment Chase, please contact the Paytia communications team.
