Case Studies

How businesses use Paytia to take secure payments

Real stories from organisations that simplified PCI compliance, reduced costs, and improved the payment experience for their customers.

Foreign Currency Exchange

ICE International Currency Exchange

2 weeks Deployment TimeLevel 1 certified; scope removed PCI DSS

Elavon recommended Paytia; we didn't look back. Here was a solution that finally ticked all our boxes — and met our bank client's substantial security and compliance controls. It's been a great success. We're proud to have been able to help so many people during such a difficult time. We couldn't have done it without Paytia.

Paula Griffiths, Head of Regional Operations, ICE International Currency Exchange

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Holiday Lodgings & Recreation

Osborn Leisure

Majority PCI ResponsibilityZero Card Data Exposure

I would recommend Paytia to any business that takes payments over the phone. Our customers love the feeling of having control and security over their private information, and we love providing superior customer service. Paytia has improved our business processes and customer experience immeasurably without charging us large set up and integration fees.

Seb Longrigg, Senior Operations Manager at Osborn Leisure

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Insure and Go logo
Insurance

Insure and Go

75% Reduced Compliance Scope40% Improved Agent Efficiency

The common capture service means our customers get the same secure payment experience whether our agent is in the office or working from home. Complete location transparency with total security.

— Insure and Go

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All Clear Travel logo
Insurance

All Clear Travel

75% Reduced Compliance Scope40% Improved Agent Efficiency

The flex licensing transformed our cost structure. We can scale our Digi-desk agents up or down instantly without worrying about fixed payment processing costs.

All Clear Travel Insurance

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CAS logo
Business Services

CAS

100% Card Data Removal25% Fewer Support Calls

The Paytia solution provides our customers with a convenient and secure way to make payments. It enables us to keep card data out of our environment and off our systems altogether.

CAS

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Enjoy Fitness logo
Health & Fitness

Enjoy Fitness

15 hrs/week Time Saved92% Member Satisfaction

We were spending many hours every day taking card payments, but now with the implementation of Paytia, payment links can be easily generated, sent by any method to our members, and then we have a notification of when payment has been made. It's that easy!

Enjoy Fitness

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Warby Parker logo
Retail / Eyewear

Warby Parker

35% Reduced Call Time28% Increased Customer Satisfaction

Paytia's solution has transformed our telephone ordering process. We've dramatically improved efficiency while ensuring the highest levels of payment security. Our team now spends less time processing payments and more time delivering the exceptional customer experience that defines our brand.

VP of Customer Experience, Warby Parker

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Pinnacle Group logo
Housing Management

Pinnacle Group

95% PCI DSS Scope ReductionNone Card Details Shared

I wanted something that was as simple to set up and use as a virtual terminal or a point-of-sale card reader - but also had the flexibility to adapt as our usage and functional needs grow. I'm delighted to say that Paytia has achieved precisely that.

Alison Wade, Head of Income and Performance, Pinnacle Group

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Trinity Hall College logo
Education

Trinity Hall College

100% PCI ComplianceZero Card Data Exposure

Paytia has helped us turn a security exposure and reputational risk into a value-enhancing opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals.

Trinity Hall College

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Total Tiles logo
Retail

Total Tiles

80% Increased Orders1 Week Implementation

We highly recommend Paytia to any business wanting to enable distributed and remote working whilst removing the risk and uncertainty of a potential data breach, fraud and PCI fines.

Total Tiles

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Ready to take secure payments?

Plugs into the phone system you already run. No hardware, no software installs, no rebuild. Just secure, PCI-compliant payments.

PCI DSS Level 1
Cyber Essentials Plus

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