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Payment Security Glossary

Plain-English definitions of key terms in payment security, PCI compliance, and secure telephone payments.

All Terms A-Z

3D Secure / SCA3D Secure 2 (3DS2)ABA Routing NumberAccess Control Server (ACS)Account TakeoverACH PaymentAcquiring BankAddress Verification Service (AVS)AI PaymentsAmerican ExpressAnti-Money Laundering (AML)API IntegrationApple PayApproved Scanning Vendor (ASV)Attestation of ComplianceAuthorisationAutomatic Call Distributor (ACD)Average Handling Time (AHT)Batch ProcessingBIN (Bank Identification Number)Biometric AuthenticationBusiness Associate AgreementCall RecordingCall Reference NumberCaptureCard IssuerCard NetworkCard Not Present (CNP)Card on FileCard SchemeCard Security CodeCard SurchargingCard Testing FraudCard-Present TransactionCardholder Data Environment (CDE)CCaaSCCPAChannel SeparationChargebackChargeback FraudChargeback RepresentmentClearingClick to PayCloud Contact CentreCompelling Evidence (CE 3.0)Compensating ControlsComputer Telephony Integration (CTI)Contact Centre PaymentsContactless PaymentsConversational CommerceCPRACredit Card NumberCRNCustomer Satisfaction Score (CSAT)CVV / CVC / CV2Data BreachDebit CardDescoping PCI DSSDevice FingerprintingDigital Payment PlatformsDigital WalletDirect DebitDiscoverDispute ResolutionDORA (Digital Operational Resilience Act)DTMF MaskingDunningDynamic Currency Conversion (DCC)Embedded PaymentsEMV ChipEncryptionEnd-to-End Encryption (E2EE)Face-to-Face (F2F) PaymentsFailed Payment RecoveryFaster Payments ServiceFCA Consumer DutyFedNowFirewallFirst Call Resolution (FCR)Fraud PreventionFriendly FraudFTC Safeguards RuleGDPRGoogle PayHard DeclineHashingHeadless CommerceHIPAA Payment ComplianceHosted Payment PageHSA/FSA Card PaymentsIdentity TheftInstant Bank TransferIntegrated Services Digital Network (ISDN)Interchange FeesInternal Security Assessor (ISA)Intrusion Detection System (IDS)Invisible PaymentsInvoice FactoringIPsec (Internet Protocol Security)IVR PaymentJCBKey ManagementKnow Your Customer (KYC)Luhn AlgorithmMachine Learning Fraud DetectionMagnetic StripeMastercardMerchant AccountMerchant Category Code (MCC)Merchant Discount Rate (MDR)Merchant ID (MID)Merchant PaymentMerchant Reference NumberMobile NFC PaymentsMOTO (Mail Order / Telephone Order)Multi-Factor Authentication (MFA)NACHANet Promoter Score (NPS)Network SegmentationNetwork TokenOmnichannel PaymentsOpen BankingOpen Banking APIOpen Banking PaymentsPAN (Primary Account Number)Partial RefundPause and ResumePayment AggregatorPayment AutomationPayment Card Industry (PCI)Payment CompliancePayment ExperiencePayment Facilitator (PayFac)Payment GatewayPayment Gateway APIPayment IntegrationPayment LinkPayment OrchestrationPayment ProcessorPayment ReconciliationPayment ReferencePayment ReminderPayment SDKPayment Security StandardsPayment Service Provider (PSP)Payment Services DirectivePayment Tokenisation ServicePCI DSSPCI DSS CompliancePCI DSS LevelsPCI DSS Non-CompliancePCI DSS ScopePCI DSS v4.0PCI DSS v4.0.1PCI SSCPeer-to-Peer Payments (P2P)Penetration TestingPoint-to-Point Encryption (P2PE)Pre-AuthorisationPSD2PSTNPull PaymentQR Code PaymentsQualified Security Assessor (QSA)Quality MonitoringRecurring BillingRefundRegulation EReport on Compliance (ROC)RepresentmentRetry LogicRevenue RecoveryRisk ScoringRTPSamsung PaySanctions ScreeningSAQ (Self-Assessment Questionnaire)Secure Remote Commerce (SRC)Secure Telephone PaymentsSensitive Authentication Data (SAD)Sentiment AnalysisSession Border Controller (SBC)Session Initiation Protocol (SIP)SettlementSIP TrunkingSmart RoutingSOC 2Soft DeclineSpeech AnalyticsStanding OrderSTIR/SHAKENStrong Customer Authentication (SCA)Subscription ManagementTCPATelephone Payment SolutionsTokenizationUCaaSVariable Recurring Payment (VRP)Velocity ChecksVerified by Visa (VbV)Virtual TerminalVisaVoice CommerceVoid TransactionVoIPVulnerability ScanningWebhookWebRTCWorkforce Management

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