Secure phone payments for Barclaycard
on Paytia SecureFlowPlenty of UK businesses process cards through Barclaycard merchant services and still take orders over the phone. Paytia is gateway-agnostic: you connect the Barclaycard account you already have, and we route secure captures through it — phone payments, pay-by-link, stored cards and web checkout. Card data is captured on our PCI DSS Level 1 infrastructure, so it never enters your environment and your phone channel qualifies for SAQ A.
- Keep your Barclaycard merchant services account
- Agents never hear or see card details
- Phone, pay-by-link, stored card and web checkout capture
- Call recordings stay clean — nothing to redact
- Your PCI scope drops to SAQ A for remote payments
- No hardware and no changes to your acquiring setup
How it works with Barclaycard
Connect your Barclaycard account
Link the merchant services account you already have to Paytia. Your rates, settlement and banking relationship with Barclaycard stay exactly as they are.
Start a secure session
Your agent opens the Paytia virtual terminal in any browser — or sends a branded payment link by SMS or email if the customer wants to pay in their own time.
The customer keys their card
On a call, the customer enters their card on their own phone keypad. DTMF masking flattens the tones in real time, so the agent and the recording capture nothing.
Barclaycard settles the payment
The tokenised payment routes through your Barclaycard account, and the result comes back to the agent's screen the moment it completes.
Level 1
PCI DSS certified
SAQ A
Card data off your systems
Yours
Keep your Barclaycard account
Weeks
To go live
How Paytia works with Barclaycard
Paytia sits between your callers and your Barclaycard account. The customer keys their card on their own keypad, we mask the tones and tokenise the details, and the payment settles through Barclaycard as it always has. Here's the flow.
- 1
Connect your Barclaycard account
Link the merchant services account you already have to Paytia. Your rates, settlement and banking relationship with Barclaycard stay exactly as they are.
- 2
Start a secure session
Your agent opens the Paytia virtual terminal in any browser — or sends a branded payment link by SMS or email if the customer wants to pay in their own time.
- 3
The customer keys their card
On a call, the customer enters their card on their own phone keypad. DTMF masking flattens the tones in real time, so the agent and the recording capture nothing.
- 4
Barclaycard settles the payment
The tokenised payment routes through your Barclaycard account, and the result comes back to the agent's screen the moment it completes.
Why teams choose Barclaycard with Paytia
Agent-assisted capture
Agents stay on the call and guide the customer through the payment, watching a real-time status screen — never the card numbers.
Every remote channel
Phone payments, payment links by SMS or email, stored-card charges and web checkout — all captured securely and routed through Barclaycard.
Recordings stay compliant
The tones are masked at source, so your call recordings never contain card data. No pause-and-resume, nothing to rewrite.
Tokens, not cards
Card details are captured on Paytia's infrastructure and tokenised. The full card number never sits on your systems.
Nothing to install
The agent terminal runs in a browser and works with your existing phone system — PBX, cloud contact centre, or a single desk phone.
Acquiring untouched
Barclaycard keeps handling the processing and settlement. Paytia only adds the secure capture layer for the channels that need it.
Barclaycard + Paytia — common questions
How does Paytia work with my Barclaycard account?+
You connect your existing Barclaycard merchant services account to Paytia, and we route secure captures through it. Paytia handles the card data capture — phone, payment link, stored card or web checkout — and Barclaycard processes and settles the payment as normal.
Do I need to change my Barclaycard setup?+
No. Your rates, settlement schedule and banking relationship stay exactly as they are. Paytia sits alongside your account and only handles the capture layer.
How does this help with PCI compliance?+
Paytia is PCI DSS Level 1 certified. Card data is captured on our infrastructure — your agents never hear or see it, and your recordings never contain it. That keeps the payment out of your cardholder data environment and your phone channel at SAQ A.
Can agents stay on the call during the payment?+
Yes. The agent guides the customer the whole way through while the customer keys their card on their own keypad. The agent sees progress on a live status screen, never the digits.
How long does it take to go live?+
Typically a few weeks from sign-up, and often faster. There's no hardware to install and no changes to your Barclaycard configuration — we'll confirm timescales once we've seen your setup.
Use another tool too? See all our integrations.
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Take secure phone payments through your Global Payments account, with multi-currency support for international callers.
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Cybersource
Secure phone payments through Cybersource, Visa's enterprise payment platform — with Decision Manager still screening every transaction.
Learn moreAdd secure phone payments to Barclaycard
Keep your Barclaycard merchant services account as it is. Book a demo and we'll show a masked phone payment from start to settlement.
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