Paytia

Secure Phone Payments for
Aircall Users

Paytia for aircall. Add real-time card capture to your aircall telephony service with Paytia's Conference Pay service. Keep customer payment data safe and secure by ensuring no information needs to be exposed verbally or visually during payment processing.

Instant Processing
Bank-Grade Security
Cost Effective

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Trusted by businesses of all sizes to protect their staff, customers and business brand

Online 4 Baby
Ophelos
Optoma
Osbourn Lesuire
Pinnacle Group
Ready Bus
Stephen James
Total Tiles
Trinity Hall College
We Power Your Car
Online 4 Baby
Ophelos
Optoma
Osbourn Lesuire
Pinnacle Group
Ready Bus
Stephen James
Total Tiles
Trinity Hall College
We Power Your Car

Aircall Payment Integration

Secure phone payments for Aircall users

Real-time Card Capture

Secure payment collection during Aircall conversations without exposing sensitive data

PCI-DSS Compliance

Level 1 PCI-DSS certified solution ensuring maximum security for payment processing

Seamless Integration

Direct integration with Aircall platform for unified communication and payment workflows

Paytia for aircall integration

See how our secure payment integration seamlessly works within your Aircall workflow

Aircall agent authorizes Paytia integration

Step 1: Secure user Sync

Import users at the click of button

Agent receives real-time payment updates in Aircall interface

Step 2: Agent Phone Integration

Paytia leverages aircall click to call and in call pop up message cards to speed up interactions

Customer uses phone keypad to submit card details while on call with agent

Step 3: Card capture

Customers use their own telephone keypads for secure card entry live on the call

aircall + Paytia

The Paytia Agent Capture Assist Secure Virtual Terminal integrates with aircall telephony to provide a simple and secure way for aircall users to take customer payments securely during calls

  • Seamless integration with your existing aircall setup
  • No additional hardware or app installations required
  • Simple monthly billing – no setup fees, no contracts
  • Fully PCI-DSS v4.0 and GDPR-compliant
  • Suitable for organisations of any size

Without exposing them to fraud or card-data theft, and ensuring the business complies with payment-industry and data-protection requirements.

With Paytia for aircall, customers enter their card details privately using their phone keypad, while agents receive real-time visual and audio updates on the transaction status.

Card data never touches your staff, your systems, or your call recordings. That means:

  • 🔒 No data exposure
  • 📉 Lower fraud risk
  • Easy PCI compliance

Secure Virtual Terminal is suitable for organisations of any size — from small business to large enterprise.

Key Benefits:

  • Use your existing aircall phone numbers or add new numbers in real-time using Paytia point and click number assignment
  • Fully customisable Secure User Interface
  • 4 min Sign up
  • Monthly Charging with no commitment
  • Take immediate, recurring, reserve and tokenisation payments
  • Capture an alphanumeric reference number
  • Channel Separation or DTMF masking to ensure transaction security
  • Record your calls without needing to 'pause and resume'
  • Receive live authorisation on call

Conference Pay for Aircall

Activate secure card capture mid-call using Aircall's conference feature. No integrations required - just conference in Paytia and start capturing payments.

How Conference Pay Works

1

Agent places customer on hold

Using Aircall's hold function during the call

2

Conference in Paytia

Agent adds Paytia number as third party to the call

3

Agent authentication

Agent enters their Paytia Agent ID via keypad

4

Bring customer back

Agent takes customer off hold and back into the call

5

Start capture

Agent presses Start Capture in Agent Capture Assist UI

6

Customer enters card details

Both hear Paytia prompts while customer enters PAN + #, MMYY, CVV/CVC

7

Paytia processes and drops

Payment processed; Paytia leaves conference; agent and customer continue

Conference Pay Call Structure

Conference Pay - Three-Way Call StructureCustomerPhone CallAgentAircall SystemOriginal CallPaytiaPayment PlatformConference

Conference Pay creates a three-way call where the customer and Aircall agent are connected through the Paytia call leg, allowing secure payment processing while maintaining the conversation flow.

Perfect for Aircall Teams

No Integration Required

Uses Aircall's built-in conference feature

Secure Card Capture

Customer enters details via keypad; agent can hear tones

Real-time Processing

Immediate payment processing and confirmation

99.9%

Uptime

30M+

Secure transactions

94%

Reduction in fraud

3.5x

ROI for businesses

Frequently Asked Questions

Depending on the solution you want to use, DTMF Suppression, Channel Separation or Conference Pay, Paytia can be seamlessly integrated with your aircall phone system. Aircall is configured to bring Paytia into your active calls using aircall telephony features for call forwarding, dial through or conference calling.
Paytia is PCI-DSS Level 1 certified and uses a secure capture methodology that keeps sensitive card data out of your environment entirely. This significantly reduces your PCI compliance scope and risk.
Absolutely! Agents can stay on the line with customers throughout the payment process, providing guidance and support. However, they never see, hear, or handle the actual card details, keeping your business more secure.
Yes, agents can be assigned payment types they are authorized to use. A simple dropdown menu choice dynamically swaps between payment types. Paytia gives you access to immediate payment capture, card capture to file, setting up subscription plans or reserving money on customer cards.
Yes, Paytia enhances card blocking to allow you to not only block card brands like AMEX, VISA etc., but to also add rules to block when a Credit vs Debit card can be used. Card blocking happens while you still have customers on the call or at the card entry screen, not after the transaction has finished.

Ready to Secure Your Aircall Payments?

Join leading companies using Paytia for secure phone payment processing

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Download Our Free Guide

Learn how to maximize the value of aircall for with our datasheet for business payment processing supported.

Paytia for aircall

This guide covers how Paytia's solutions deliver business value on aircall:

  • Secure telephone payment processing
  • Advanced payment links and QR codes
  • PCI-DSS Level 1 compliance
  • Custom payment workflows
  • Comprehensive reporting and analytics

PDF format, 3 pages

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