Transforming Payment Security for Cloud-Based Phone Systems Paytia has officially announced a strategic technology partnership with Aircall , a renowned cloud-based phone system trusted by modern businesses worldwide. Collaboration introduces Paytia's advanced Agent Capture Assist technology to Aircall users, enabling secure, PCI DSS Level 1 compliant telephone payment capture without disrupting customer experience. Why This Partnership Matters Businesses handling payments over the phone face increasing pressure to meet strict compliance standards while protecting sensitive data. The Paytia-Aircall integration addresses this challenge by providing a smooth, secure solution that masks customer data in real time and keeps agents fully supported throughout the process. Key Advantages for Aircall Users Real-Time DTMF Masking Technology Sensitive card details entered by customers are instantly masked during calls. Ensures the information never reaches the agent or call recordings, helping businesses maintain strict PCI DSS standards. Agent-Assisted Secure Payments Agents can actively guide customers through the payment process without ever seeing or handling card details, improving trust and confidence. Effortless Platform Integration Paytia's solution integrates directly within the Aircall interface, requiring minimal setup or additional hardware. Users can start processing secure payments in hours, not weeks. Guaranteed PCI DSS Level 1 Compliance The partnership provides full compliance throughout the entire payment process, reducing the burden on internal compliance teams and minimising operational risk. Enhanced Customer Confidence By removing data exposure risks, businesses reassure customers that their information is handled with the highest level of security. How Agent Capture Assist Works with Aircall Payment Initiation - The agent launches the secure payment capture process directly from the Aircall dashboard. Customer Guidance - The customer is instructed to enter card details using their telephone keypad. DTMF Protection - All tones and data entries are masked in real time, keeping sensitive details hidden from recordings and agent screens. Secure Processing - Paytia's encrypted channels handle payment authorisation and processing instantly. Instant Confirmation - Agents receive confirmation that payment is complete-without ever accessing sensitive cardholder data. Industries Benefiting from the Integration Healthcare Organisations Medical practices using Aircall can now collect patient payments securely over the phone, aligning with HIPAA and PCI DSS standards. Financial Services Insurance firms and advisors can process premium payments and transactions without risking card data exposure. E‑Commerce and Retail Customer service teams can process payments, issue refunds, or upsell products during support calls while keeping data safe. Professional Services Legal firms, consultancies, and other service providers can collect fees securely, ensuring compliance and protecting client trust. Fast Implementation and Comprehensive Support Paytia has designed the Aircall integration for rapid deployment: Quick Setup - Most businesses can go live within 24-48 hours. Agent Training Included - Teams are trained on secure payment processes to ensure smooth adoption. 24/7 Technical Support - Dedicated assistance for both Paytia and Aircall platforms. Expert Compliance Guidance - Help with understanding and maintaining PCI DSS Level 1 requirements. Get Started with Secure Payments in Aircall Existing Aircall customers can activate Paytia's secure payment capture without additional hardware or complicated installations. The solution works with current Aircall configurations, making it easy for businesses to add powerful payment security to their phone system. So to Wrap Up The Paytia- Aircall partnership is more than an integration-it's a leap forward in secure telephone payment processing. By combining Aircall's market‑leading cloud telephony with Paytia's PCI DSS Level 1 compliant technology, businesses can now handle payments over the phone confidently, securely, and efficiently. Ready to transform how your team captures payments? Contact Paytia's partnership team today to learn more about integrating Agent Capture Assist into your Aircall environment and start delivering safer, smarter payment experiences.
