Paytia and Aircall Join Forces to Deliver Secure Telephone Payment Solutions

Paytia partners with Aircall to bring secure payment capture to cloud phone users. Agent Capture Assist technology enables PCI compliant telephone payments with DTMF masking.

Transforming Payment Security for Cloud-Based Phone Systems

Paytia has officially announced a strategic technology partnership with Aircall, a renowned cloud-based phone system trusted by modern businesses worldwide. This collaboration introduces Paytia's advanced Agent Capture Assist technology to Aircall users, enabling secure, PCI DSS Level 1 compliant telephone payment capture without disrupting customer experience.

Why This Partnership Matters

Businesses handling payments over the phone face increasing pressure to meet strict compliance standards while protecting sensitive data. The Paytia–Aircall integration addresses this challenge by providing a seamless, secure solution that masks customer data in real time and keeps agents fully supported throughout the process.

Key Advantages for Aircall Users

Seamless Integration with Existing Workflows

The Aircall-Paytia integration is designed to work smoothly within your current operations:

  • No workflow disruption – Agents continue using their familiar Aircall interface
  • Instant payment capture – Secure forms launch directly within the call flow
  • Real-time data masking – Sensitive information is protected automatically
  • Comprehensive audit trails – Complete records for compliance and reporting
  • Multi-gateway support – Works with your preferred payment processors

Enhanced Security Without Complexity

Advanced protection features that simplify rather than complicate your operations:

  • PCI DSS Level 1 compliance – Highest security certification maintained automatically
  • DTMF masking technology – Card details never reach your phone system
  • Agent confidence – Staff can focus on customer service, not compliance concerns
  • Reduced training requirements – Simple, intuitive security processes
  • Liability protection – Secure architecture minimizes compliance risks

How the Integration Works

Simple Implementation Process

Getting started with the Aircall-Paytia integration is straightforward:

  1. API Configuration – Connect your Aircall system with Paytia's secure payment platform
  2. Agent Training – Brief staff orientation on the new secure payment process
  3. Testing Phase – Validate integration with test transactions before going live
  4. Full Deployment – Launch secure payment capture across all telephone interactions
  5. Ongoing Support – Access comprehensive technical assistance and monitoring

Technology Behind the Scenes

Advanced security features working seamlessly in the background:

  • Agent Capture Assist – Intelligent payment form generation during calls
  • DTMF Masking – Card numbers are masked in real-time to protect sensitive data
  • Multi-Gateway Support – Compatible with your existing payment processor relationships
  • Compliance Automation – Automatic adherence to PCI DSS Level 1 requirements
  • Audit Trail Generation – Comprehensive logging for compliance and reporting needs

Business Impact and ROI

Immediate Operational Benefits

The Aircall-Paytia integration delivers measurable improvements from day one:

  • Faster payment processing – Streamlined capture reduces call handling time
  • Reduced compliance costs – Eliminate expensive PCI audit requirements for phone systems
  • Enhanced customer satisfaction – Smooth, secure payment experience builds trust
  • Lower liability exposure – Advanced security architecture minimizes risk
  • Simplified operations – Automated compliance eliminates manual processes

Long-term Strategic Advantages

Beyond immediate benefits, the partnership enables future growth:

  • Scalability – Architecture supports business expansion without security compromises
  • Future-proofing – Stay ahead of evolving compliance requirements
  • Competitive differentiation – Advanced security capabilities attract quality customers
  • Partnership opportunities – Security standards open doors to enterprise relationships
  • Market leadership – Establish reputation as a security-conscious organization

Getting Started

Ready to bring secure payment capture to your Aircall system? The integration process is designed for simplicity and speed. Contact our team to discuss implementation timelines and pricing options tailored to your business needs.

For existing Aircall users, we offer priority onboarding to ensure you're taking advantage of this powerful new capability as quickly as possible. Our technical team works directly with your IT staff to ensure seamless integration with minimal disruption to your current operations.

About the Partnership

This strategic partnership between Paytia and Aircall represents a significant advancement in secure telephone payment processing. By combining Aircall's industry-leading cloud phone system with Paytia's advanced security technology, businesses can now handle payments with complete confidence and regulatory compliance.

The partnership is available to all Aircall users and can be implemented regardless of your current payment processing relationships. Contact hello@paytia.com or call +44 (0)203 740 7689 to learn more about bringing secure payment capture to your Aircall system.