Payment history

Payment History for Transactions

This section provides an overview of the payment history feature in the Paytia platform, including its contents, functionality, and configuration.

Accessing Payment History

1. Navigate to Reports and Alerts:

   • On the left-hand side menu of the Paytia platform, locate and click on Reports and Alerts.
   • From the sub-menu, select Payment History Report.
     
     

2. Understanding the Report:

   • The payment history report displays all financial transactions processed through Paytia.
   • It includes details such as transaction outcomes, customer details, and associated charges.

3. Feature Availability:

   • If your package does not include the reporting license, you will only see the transaction report on-screen.
   • Packages with the reporting license allow filtering by date, transaction type, and exporting the report.
     
     

Filtering by columns
Clikc the cog icon to access the active column list.

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Report Contents and Columns

• Sr No.: Line number of the record.
• Unique ID: A transaction-specific ID shared with payment providers for reconciliation.
• CDR ID: Unique Call Data Record ID linking the transaction to the specific call.
• Txn Type: The type of payment transaction.
• Reference No.: Business-specific reference number for the transaction.
• Account Number: Account number provided for the transaction.
• DateTime: Time and date of the transaction.
• Customer Tel Number: Customer’s phone number used during the transaction.
• Card Brand: Payment card type (e.g., Visa, Mastercard).
• Total Sell Price: The total gross amount processed.
• Transaction Charge: Percentage fee for processing the payment.
• Processing Charge: Fixed authorization charge for the transaction.
• Paytia Fee: Fee charged by Paytia (if applicable).
• Status: Outcome of the transaction.
• Acquirer Message: Bank-provided settlement message.
• Gateway Code: Response code from the payment gateway.
• Gateway Nickname: The gateway account used for the payment.

Search and Filter Options

1. Outcome Filter:

   • Use the dropdown labeled All to filter by payment processing outcomes such as:
     • Success
     • Failed
     • Pending
       
       

2. Date Filter:

   • Specify a date range for your search by using the To and From date fields.
     
     
     

3. Search Box:

   • Enter text or numbers to search for specific data across all columns (e.g., customer name, transaction ID).
     
     
     

4. Show Entries:

   • Adjust the number of rows displayed on the page using the Show dropdown.
     
     
     

Exporting Reports

• Excel: Export the filtered or full report in Excel format.
• Export All: Download the entire report in one click.
  
  
  

This feature provides quick access to transaction data for analysis, reporting, and reconciliation.