Reconciling Payments Made via Paytia
We post metadata with every transaction so you can match a phone payment back to the order it belongs to. Here's what gets sent and how to use it for reconciliation.
Reconciling Payments Made via Paytia
Paytia provides detailed metadata for every transaction processed, allowing merchants to easily reconcile phone payments with their order records. This guide explains how to match payment data and streamline your accounting-reconciliation process.
Transaction Details in Paytia
When a transaction is processed through Paytia, specific metadata is posted to your payment gateway, making it easy to distinguish phone payments from other sales channels. Here is an example using Stripe.
Example: Stripe Payment Reconciliation
Accessing Payment Records:
- Log into your payment gateway dashboard (e.g., Stripe).
- Navigate to the Payments section to view all transactions.
Reviewing Metadata:
- Each Paytia transaction includes metadata fields such as:
- Payment Type: Identifies the source as "PAYTIA MOTO."
- Reference Number: Matches the order or invoice number.
- Account Number: Provides additional identification for customer accounts.
- First Name and Last Name: Identifies the customer making the payment.
- Business Company Name: Specifies the company related to the transaction.
- Shipping Description: Includes order-specific notes or shipping information.
- Customer Email Address: Links the payment to the customer's email for communication or receipts.
Matching Payments to Orders:
- Use the reference number and account number in the metadata to cross-check payments with your internal order or accounting records.
- The customer name and email address help verify the transaction against customer information stored in your system.
Verifying Payment Details:
- Confirm payment status (e.g., "Succeeded").
- Ensure the amount, fee, and net amount match the expected values for the transaction.
- Check for metadata fields that specify the payment type (e.g., "PAYTIA MOTO") to differentiate phone payments from online or in-person transactions.

Additional Integration Options
Paytia can integrate directly with your accounting software (e.g., QuickBooks, Xero) to automate the reconciliation process. This ensures that payment data is consistently linked with your financial records. For integration inquiries, contact Paytia sales at sales@paytia.com.
Key Benefits of Reconciliation via Paytia
- Enhanced accuracy by using detailed metadata for each transaction.
- Simplified accounting with automated or manual cross-checks.
- Distinction between phone payments and other sales channels.
- Flexibility to integrate with leading accounting platforms.
For further assistance, reach out to Paytia support or your payment gateway provider.
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