With Paytia SIP, your 3CX users can capture PCI-compliant card payments simply by dialling 729. Fast, secure, and trusted by businesses worldwide.
How it works with 3CX
Configure SIP trunk
Add Paytia as a SIP trunk provider in your 3CX administration console.
Agent on 3CX call
Your agent is on a live call with the customer using 3CX.
Dial 729 for payment
Agent dials 729 to start Paytia secure payment capture session.
Customer enters card
Customer enters card details via keypad. DTMF tones are masked.
Payment confirmed
Payment processes securely. Agent gets real-time confirmation on screen.
Level 1
PCI DSS certified
SAQ A
From SAQ D (329 → 22)
SIP
Native integration
99.99%
Platform uptime
Still asking customers to read their card details aloud? It is frustrating for them and a major compliance risk for your business. With Paytia SIP for 3CX, customers enter their card details privately using their phone keypad, while agents receive real-time visual and audio updates on the transaction status.
Card data never touches your staff, your systems, or your call recordings. That means no data exposure, lower fraud risk, and easy PCI compliance.
Meet regulatory requirements with ease -- certified PCI DSS Level 1 service provider.
No card data exposure to agents or recordings -- customers enter details securely via keypad.
Activate in minutes with zero disruption to your existing 3CX infrastructure.
Use your existing 3CX infrastructure -- works with softphones, desk phones, and mobile apps.
Deliver professional, secure phone payment experiences that customers prefer.
Whether your 3CX is hosted by 3CX, running on your own server, or in a private cloud, Paytia SIP works the same way across all deployment types.
Paytia can be added to your 3CX phone system as a SIP trunk, enabling secure in-call payment functionality for your users. We provide a pre-built SIP trunk XML profile that can be easily imported into your 3CX management console.
Paytia is PCI-DSS Level 1 certified and uses a secure capture methodology that keeps sensitive card data out of your environment entirely. This significantly reduces your PCI compliance scope and risk.
Yes — agents stay on the line throughout the payment. They can guide the customer through the process and answer questions. The one thing they can't do is see or hear the card details, which is exactly the point. The customer enters everything on their own keypad.
Yes, agents can be assigned payment types they are authorised to use. A simple dropdown menu choice dynamically swaps between payment types including immediate capture, card capture to file, Stripe subscription plans, or reserving money on customer cards.
Yes, Paytia allows you to block card brands like AMEX or VISA, and also add rules to block when a Credit vs Debit card can be used. Unlike other providers, card blocking happens while you still have customers on the call, not after the transaction has finished.
Paytia sits beside 3CX as a SIP trunk you import via a pre-built XML profile, so there's no rebuild of your dial plan or PBX config. Once it's in, agents trigger a secure capture session by dialling 729 mid-call and the customer keys their card on their own handset. We've put the full step-by-step on the 3CX setup guide if your administrator wants to see what they're importing first.
Yes. The keypad tones the customer enters are masked before they reach 3CX, so your call recording captures the conversation but never the card number. That means you can keep continuous recording running for QA and dispute handling without having to pause-and-resume around payments. DTMF masking covers exactly how the tones get suppressed.
It works the same way across all 3CX deployment types — hosted by 3CX, on your own server, or in a private cloud. The SIP trunk profile is identical and Paytia doesn't need any inbound access to your 3CX server. If you're running a hybrid estate across sites, we've documented that on the 3CX partner page. For other supported phone systems, see all telephony partners.
Almost nothing. The agent stays in the 3CX softphone or desk phone they already use, dials 729 to start the capture, and watches a Paytia browser tab for live status — card BIN, masked PAN, authorisation result. They never leave the call and never type card details into 3CX. Most teams are confident after a single short walkthrough; the product tour shows the agent view.
Yes. We work with 3CX resellers who want to bundle secure phone payments alongside the PBX they're already deploying. Each end customer gets their own Paytia account and SIP trunk, billed monthly with no setup fees or contract — so resellers can land it on a per-site basis without committing the customer to anything long-term. Talk to us about reselling and we'll walk you through how the partnership works.
Start accepting secure payments through your 3CX phone system today.
Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia