Phone orders, MOTO payments, and customer service refunds — all secured with DTMF masking across every channel. Pay-per-use pricing that scales with seasonal demand.
Phone payments create unique risks for retailers that generic solutions cannot address.
Mail order and telephone order payments require agents to handle card data directly. Every MOTO transaction is a compliance risk and potential breach point across your retail operation.
Customers expect the same security whether they pay online, in-store, or by phone. Phone payments are often the weakest link in an otherwise secure payment chain.
Processing refunds over the phone often requires re-capturing card details. This creates additional exposure and compliance risk for a transaction that should be straightforward.
Peak trading periods like Black Friday and Christmas drive massive call volumes. Temporary staff handling card data during spikes multiplies your compliance risk.
Every feature designed to solve real payment challenges in retail environments.
Proprietary technology replaces keypad tones in real time. Agents process MOTO and phone order payments without hearing or seeing any card data.
Accept Visa, Mastercard, Amex, and all major card brands through a single secure platform. No limitations on payment methods.
No fixed monthly fees for transaction volume. Pay only for what you use — perfect for seasonal retailers with variable call volumes.
Process refunds without re-capturing card data. Token-based storage means original payment details are securely referenced without re-exposure.
Cloud-based platform scales instantly during peak periods. No capacity planning, no infrastructure changes — just add agents and go.
Process through your existing payment gateway — Stripe, Worldpay, Barclaycard, Adyen, and more. No need to switch providers.
Our comprehensive suite of payment tools designed specifically for retail businesses.
Secure phone order processing for retail contact centres with PCI-compliant card capture and DTMF masking.
Secure payment links for remote sales, invoicing, and post-call payment collection.
Subscription and recurring billing for retail membership programmes and auto-renewals.
24/7 automated self-service payments for order balances, account top-ups, and returns.
60s
Average payment time
All
Card brands supported
Pay-per-use
Pricing model
99.99%
Platform uptime
Customers call to place orders and pay securely without reading card details aloud. Agents stay on the line while DTMF masking handles the payment.
Refund payments without re-capturing card numbers. Agents process returns using stored tokens, keeping the experience quick and compliant.
Scale your payment operation for peak trading. Temporary agents process payments securely from day one with zero card data exposure.
Yes. Paytia integrates with all major gateways including Stripe, Worldpay, Barclaycard, and Adyen. There is no need to switch providers.
You pay only for the transactions you process. There are no fixed monthly volume fees, making it ideal for retailers with seasonal peaks and quieter periods.
Yes. Paytia uses tokenised card storage so agents can reference the original payment securely without the customer needing to re-enter their card number.
Instantly. Paytia is cloud-based so there is no capacity planning or infrastructure work. Add agents and they are payment-ready immediately.
Paytia is PCI DSS Level 1 certified — the highest level available. We are audited annually by a Qualified Security Assessor.
See Paytia in action. Book a personalised demo with our team.