We're Here to Help

Contact Paytia Payment Security Experts

Our team is here to answer your questions and help you get started with Paytia's secure payment solutions and PCI compliance features.

Contact Details

🇬🇧 UK Office

37th Floor, 1 Canada Square
Canary Wharf, London
E14 5AA

🇺🇸 US Office

1390 Market Street, Suite 200
San Francisco, CA
94102

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Office Hours

Monday - Friday
9:00 AM - 5:30 PM GMT

Enterprise Support

24/7 priority support
Dedicated account management

Response Time

Within 1 business day
Usually much faster

Live Demo

See Paytia's Secure Payment Solutions in Action

Our PCI DSS Level 1 certified solutions ensure your payment security meets the highest industry standards. Contact our team to arrange a personalised demonstration for your business.

“Spoke with Support, who were really helpful, and within a couple of hours, our system was up and running, followed up with a short video on how to use it. Excellent support service, thank you.”

Optoma

FAQ

Frequently Asked Questions

How quickly can I get started with Paytia?

Most businesses can be up and running with Paytia in less than a day. Our team will guide you through the setup process to ensure a smooth onboarding experience.

Do you offer integration support?

Yes, our developer team provides full integration support for all major platforms and custom solutions. We offer comprehensive documentation, SDKs, and direct assistance.

What payment methods do you support?

Paytia supports all major credit and debit cards, digital wallets, ACH transfers, and various local payment methods depending on your region.

What certifications does Paytia hold?

Paytia is PCI DSS Level 1 certified, Cyber Essentials Plus accredited, and ISO 27001 compliant. Our platform meets the highest industry standards for payment security and data protection.

Can I use my existing payment gateway?

Yes. Paytia integrates with all major payment gateways including Stripe, Worldpay, Barclaycard, Adyen, Lloyds Cardnet, and more. You can continue using your existing merchant account and gateway.

Do you offer a free trial?

Yes. We offer a free trial so you can experience Paytia's secure payment processing first-hand. Contact our sales team to arrange your trial and we will have you up and running in no time.

What are your support hours?

Our support team is available Monday to Friday, 9am to 5:30pm GMT. For enterprise customers, we provide 24/7 priority support with dedicated account management. Emergency technical support is available outside of hours.

Do you support international payments?

Yes. Paytia supports multi-currency payment processing across all global currencies. Our platform works with international payment gateways and supports businesses accepting payments from customers worldwide.

PCI DSS Level 1Cyber Essentials PlusISO 27001

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Why Paytia

Why businesses choose Paytia

PCI DSS Level 1

The highest level of PCI certification, audited annually by qualified security assessors.

99.99% Uptime

Enterprise-grade reliability with no downtime during peak processing periods.

Global Currency

Process payments in all global currencies with multi-gateway support.

UK-Based Support

Dedicated UK-based team providing expert support and onboarding assistance.

Ready to transform your payment experience?

Contact us today to learn how Paytia can help your business process payments more securely and efficiently.