Secure phone payments and MOTO payment processing do not have to be complicated. Our technology lets customers pay over the phone safely, whether they are talking to an agent or using an automated system. Card data stays protected, your compliance burden drops significantly, and customers get a smooth experience.
Secure, PCI Compliant, Under 60 Seconds
96%
PCI scope reduction
<60s
Average payment time
Zero
Card data exposure
99.99%
Platform uptime
Industry-leading security protocols protect all telephone payment transactions with multiple layers of encryption and data protection.
Proprietary technology replaces DTMF tones with flat audio in real time. Agents hear nothing identifiable and card data never enters your environment.
Landline, mobile, VoIP, PBX, or contact centre platform. Paytia works with your existing telephony. No hardware to install, no infrastructure changes required.
Agents access the payment portal from any web browser. Enter the amount, prompt the customer, and watch the payment complete in real time.
Record every call without worrying about card data. DTMF masking means recordings are automatically PCI compliant with no pause-and-resume.
Agents see progress indicators and confirmation on screen. Customers hear verbal confirmation. No awkward silences or uncertainty.
Process through Stripe, Barclaycard, Lloyds Cardnet, Adyen, and more. Use your existing payment gateway with no switching required.
Our telephone payment solution integrates seamlessly with your business operations, providing secure payment processing with advanced data protection.
Your customer calls to make a payment for insurance premiums, healthcare services, travel bookings, utility bills, or other services.
Your agent creates a secure MOTO payment session using Paytia's PCI-compliant technology, ensuring data protection from the start.
The customer types their card number, expiry, and CVV using their phone keypad. DTMF masking replaces every tone with a flat sound.
The payment processes through your gateway in real time. Agent sees confirmation on screen, customer hears verbal confirmation.
Customer service representatives process payments while customers remain on the line, using DTMF masking technology to protect card data from agent access.
Fully automated telephone payment systems using Interactive Voice Response technology, enabling 24/7 payment processing without human intervention.
Telephone-initiated secure payment links sent via SMS or email, combining phone interaction with web-based secure payment completion.
Telephone payment processing serves critical business needs across multiple industries where phone-based customer service is essential.
When customers call to make payments, you need secure phone payments that protect their card data and keep your compliance simple. Our MOTO payment processing solutions handle Mail Order/Telephone Order transactions safely, whether agents are involved or it is fully automated.
The technology isolates payment data from your systems completely, so you are not storing card details or dealing with complex PCI requirements. Insurance companies, healthcare providers, travel agencies, and utilities use this approach because it works reliably and keeps customers happy.
MOTO payments (Mail Order/Telephone Order) are secure card-not-present transactions processed over the phone using advanced payment technology that protects sensitive customer data. Unlike traditional phone order processing where staff manually enter credit card details, modern MOTO payment systems use sophisticated security measures to isolate payment data from business systems, dramatically reducing PCI compliance requirements and security risks.
Today's telephone payment solutions combine the personal touch of human interaction with enterprise-grade security technology. Customers can make payments by calling your business directly, using automated telephone payment systems, or through hybrid approaches that blend agent assistance with secure data capture technology.
The evolution of telephone payment processing has transformed how businesses handle phone-based transactions, moving from high-risk manual processes to sophisticated automated systems that meet the strictest industry security standards while improving customer experience and operational efficiency.
MOTO payments (Mail Order/Telephone Order) is a specific payment category for card-not-present transactions processed over the phone or by mail. Telephone payments is a broader term encompassing all phone-based payment processing methods. Paytia supports both MOTO payment processing and general telephone payment processing with the same PCI-compliant security standards, including DTMF suppression and channel separation technology.
Comprehensive telephone payment technology designed for security, efficiency, and customer satisfaction.
Industry-leading security protocols protect all telephone payment transactions with multiple layers of encryption and data protection.
Full PCI DSS compliance ensures your telephone payment processing meets the highest industry standards for data security and protection.
Instant telephone payment processing with immediate confirmation enables efficient business operations and improved customer satisfaction.
Specialised telephone payment solutions designed for insurance, healthcare, travel, utilities, and other industries with specific compliance requirements.
Implementing MOTO payment processing with Paytia typically takes 1 to 2 weeks. Our team provides full support throughout.
Connect with your existing phone system via SIP or PSTN. Works with landline, mobile, VoIP, PBX, or contact centre platforms.
Configure payment capture methods including DTMF suppression or channel separation to suit your business needs.
Comprehensive testing and security certification to ensure everything works smoothly before going live.
Staff training and go-live support. Basic payment links deploy in days, full IVR integrations in 2 to 4 weeks.
| Requirement | Without Paytia | With Paytia |
|---|---|---|
| PCI Self-Assessment | SAQ D (329 questions) | SAQ A (22 questions) |
| Network Security | Extensive requirements | Minimal requirements |
| Call Recording | Complex and risky | No restrictions |
| Staff Training | Extensive | Minimal |
| Compliance Cost | High and unpredictable | Fixed and budgetable |
Paytia integrates with any phone system. No hardware changes, no infrastructure upgrades, no disruption to existing workflows.
Traditional PSTN connections work seamlessly with Paytia telephone payment solutions.
Staff on mobile phones can process secure payments with the same PCI compliance.
SIP-based integrations provide direct digital connectivity for voice and payment data.
Full contact centre integration with Avaya, Genesys, Mitel, Cisco, and more.
Need help configuring your telephony setup? See our telephony call flow configuration guide.
Full PCI DSS Level 1 compliance ensures your telephone payment processing meets the highest industry standards for data security and protection.
End-to-end encryption protects card data throughout the entire transaction lifecycle. Payment data never enters your business systems.
DTMF masking or channel separation ensures card details are captured securely without exposure to agents or call recordings.
Payment data is completely isolated from your business systems, eliminating the need for secure rooms, call recording pauses, or complex staff training.
Process telephone payments through your existing payment gateway. No switching required. Paytia supports all major UK and international gateways.
Full integration with Stripe payment processing including instant payouts, advanced fraud detection, and 135+ currency support. Ideal for businesses wanting quick setup.
Native integrations with major UK acquiring banks. Process through your existing merchant account with no changes to your banking relationship.
Enterprise-grade gateway integration for high-volume telephone payment processing. Multi-currency support and advanced reporting capabilities.
Businesses typically reduce PCI compliance costs by 60 to 80% through Paytia's data isolation technology. By removing payment data from your systems entirely, the compliance scope is dramatically reduced, lowering audit costs and ongoing maintenance requirements.
Without Paytia, telephone payment processing requires SAQ D compliance with 329 self-assessment questions, extensive network security controls, complex call recording management, and ongoing staff training. With Paytia, you qualify for SAQ A with just 22 questions, minimal network requirements, no call recording restrictions, and minimal staff training.
60-80%
Reduction in PCI compliance costs
329 to 22
SAQ questions reduction (D to A)
Zero
Card data in your environment
See how Paytia compares on features, pricing, and support. Migration is straightforward and fully assisted.
MOTO payments (Mail Order/Telephone Order) are card-not-present transactions where customers provide payment details over the phone or by mail. Paytia enables businesses to process MOTO payments with PCI DSS Level 1 compliance, protecting customer data through DTMF suppression and channel separation.
Yes, when processed through Paytia, MOTO payments are fully PCI DSS Level 1 compliant. Our data isolation technology removes payment data from your business systems entirely, reducing your PCI compliance scope by up to 95%.
Basic payment links can be deployed within days. Agent-assisted solutions typically require 1-2 weeks, and full IVR integrations may take 2-4 weeks. Implementation includes setup, testing, staff training, and security certification.
Telephone payment systems support credit cards (Visa, Mastercard, American Express), debit cards, ACH bank transfers, and digital wallet payments. Multiple payment methods can be processed through a single integration.
Insurance companies, healthcare providers, travel agencies, utility companies, and subscription services benefit significantly from telephone payments. These industries frequently handle phone-based customer service interactions and require secure payment processing.
Yes, businesses typically see 25-35% improvement in payment conversion rates. Customers appreciate the convenience of immediate payment processing during phone calls, while businesses benefit from reduced payment abandonment.
Businesses typically reduce PCI compliance costs by 60-80% through data isolation technology. By removing payment data from your systems entirely, the compliance scope is dramatically reduced, lowering audit costs and ongoing maintenance.
MOTO payments (Mail Order/Telephone Order) is a specific payment category for card-not-present transactions processed over the phone or by mail. Telephone payments is a broader term encompassing all phone-based payment processing methods. Paytia supports both with the same PCI-compliant security standards.
MOTO payments require PCI DSS Level 1 compliance, data encryption, secure data capture (DTMF masking or channel separation), and complete data isolation from business systems. Paytia provides all these security measures automatically, eliminating the need for secure rooms, call recording pauses, or complex staff training.
Yes, MOTO payments can be fully automated using IVR (Interactive Voice Response) technology, enabling 24/7 payment processing without human intervention. Alternatively, businesses can use agent-assisted MOTO payment processing where staff remain on calls but cannot access card data.
Yes, telephone payment solutions integrate with most existing phone systems including traditional PBX, VoIP systems, and contact centre platforms. Integration options include SIP connections, API integrations, and secure payment links that work alongside your current telephony infrastructure.
Agent-assisted telephone payments allow customer service representatives to process payments while customers remain on the line, using DTMF masking to protect card data. Automated telephone payments use IVR technology for 24/7 self-service payment processing without human intervention.
Join businesses that have revolutionised their telephone payment operations with secure, compliant, and efficient payment processing.