3CX Logo3CX Integration

Turn every call into a secure payment

With Paytia SIP, your 3CX users can capture PCI-compliant card payments simply by dialling 729. Fast, secure, and trusted by businesses across the UK.

  • Native SIP integration with 3CX
  • PCI DSS Level 1 compliant
  • DTMF masking technology
  • Compliant call recordings
  • No additional hardware needed
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How it works with 3CX

1

Configure SIP trunk

Add Paytia as a SIP trunk provider in your 3CX administration console.

2

Agent on 3CX call

Your agent is on a live call with the customer using 3CX.

3

Dial 729 for payment

Agent dials 729 to start Paytia secure payment capture session.

4

Customer enters card

Customer enters card details via keypad. DTMF tones are masked.

5

Payment confirmed

Payment processes securely. Agent gets real-time confirmation on screen.

Level 1

PCI DSS certified

96%

PCI scope reduction

SIP

Native integration

99.99%

Platform uptime

How it works with your 3CX phone system

Take secure payments in under 5 minutes

Still asking customers to read their card details aloud? It is frustrating for them and a major compliance risk for your business. With Paytia SIP for 3CX, customers enter their card details privately using their phone keypad, while agents receive real-time visual and audio updates on the transaction status.

Card data never touches your staff, your systems, or your call recordings. That means no data exposure, lower fraud risk, and easy PCI compliance.

  • Seamless integration with your existing 3CX setup
  • Trigger secure payment sessions by dialling 729
  • No additional hardware or app installations required
  • Simple monthly billing -- no setup fees, no contracts
  • Fully PCI-DSS v4.0 and GDPR-compliant

Key benefits

  • Use your existing 3CX phone numbers or add new numbers in real-time
  • Fully customisable Secure User Interface
  • 4-minute sign up process
  • Monthly charging with no commitment
  • Immediate, recurring, reserve, and tokenisation payments
  • Capture alphanumeric reference numbers
  • Channel Separation or DTMF masking for transaction security
  • Record calls without needing to pause and resume
  • Receive live authorisation on call
  • Advanced payment links with QR code support
  • Secure code payment link protection
  • Send links as emails or SMS text messages

3CX integration features

PCI DSS Compliant

Meet regulatory requirements with ease -- certified PCI DSS Level 1 service provider.

Protect Customer Data

No card data exposure to agents or recordings -- customers enter details securely via keypad.

Quick Setup

Activate in minutes with zero disruption to your existing 3CX infrastructure.

No Hardware Needed

Use your existing 3CX infrastructure -- works with softphones, desk phones, and mobile apps.

Customer Trust

Deliver professional, secure phone payment experiences that customers prefer.

Scalable Solution

Ideal for contact centres, SMEs, and remote teams -- grows with your business.

Frequently asked questions

How does Paytia integrate with my 3CX phone system?

Paytia can be seamlessly added to your 3CX phone system as a SIP trunk, enabling secure in-call payment functionality for your users. We provide a pre-built SIP trunk XML profile that can be easily imported into your 3CX management console.

How does Paytia help with PCI compliance?

Paytia is PCI-DSS Level 1 certified and uses a secure capture methodology that keeps sensitive card data out of your environment entirely. This significantly reduces your PCI compliance scope and risk.

Can my agents still assist customers with payments?

Absolutely. Agents can stay on the line with customers throughout the payment process, providing guidance and support. They never see, hear, or handle the actual card details, keeping your business more secure.

Can we set up different types of payments?

Yes, agents can be assigned payment types they are authorised to use. A simple dropdown menu choice dynamically swaps between payment types including immediate capture, card capture to file, Stripe subscription plans, or reserving money on customer cards.

Can we block certain card types?

Yes, Paytia allows you to block card brands like AMEX or VISA, and also add rules to block when a Credit vs Debit card can be used. Unlike other providers, card blocking happens while you still have customers on the call, not after the transaction has finished.

Ready to turn on 3CX payments?

Start accepting secure payments through your 3CX phone system today.

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